As part of the team that is developing Desktop management product, Desktop Central, I am sharing here my learnings on Desktop management. While doing the research and analysis on the difficulty network administrators face managing desktops, I came across an article written by Krissi Danielsson in “Techtarget” giving ten points to help network administrators effectively manage their setup.Eventhough a bit old I found those tips quite useful and guiding and so I am sharing with you the understanding on the content.

The first thing he was indicating was to understand the network completely before venturing into managing them.

Quote:
…”With the 1,500 or so machines we managed, one of the biggest challenges we faced was that we really didn’t know how many we had,”… “If you don’t have appropriate tools to assess what you’ve got to manage, you’ll never be able to manage it.”…

He then goes about advising network administrators for automating and implementing remote management.

Quote:
…IT staff will save a lot of time if they don’t have to visit each desktop every time there’s an operating system migration or a software update. ……Having applications repair themselves and providing tools to avoid help desk calls will save a lot of time in the long run….

He is in favour of giving only the required software and access to the people who have the need and communicate whatever they do on the network to all people so that every one is in sink.

Quote:
….You don’t need to have every application on every desktop, and sometimes you’ll have to roll out an update for only a portion of your workforce…….I’ve met a million IT managers that just don’t get it that you’ve got to send an e-mail to people a week before you make a change,That way, people can be prepared and ready to stay off the system while it’s being maintained….

The full article is available in the link given below.

http://searchwinit.techtarget.com/tip/0,289483,sid1_gci887011,00.html

Take a note of these points and effectively manage your networked desktops.

Do post your comments on this topic here.

Regards

Sidambaram