• Topics
    • Advanced IT analytics
    • General
    • Unified service management
    • Identity and access management
    • IT operations management and observability
    • Security Information and Event Management
    • Unified endpoint management and security

Home / Author:LeAnn

  • LeAnn
    LeAnn ITSM evangelist, writer, guitar player, nature enthusiast.
    Better functional invoices, new integrations, and more introduced in ServiceDesk Plus MSP 9410

    Unified service management | November 21, 2018

    Better functional invoices, new integrations, and more introduced in ServiceDesk Plus MSP 9410

    Your trusted MSP service desk software just got a whole lot better with a set of new...

    AssetExplorer: PCMag Editors' Choice for an ITAM system

    AssetExplorer | November 6, 2017

    AssetExplorer: PCMag Editors' Choice for an ITAM system

    Well, October has started off sweet for ManageEngine with another big endorsement....

    ServiceDesk Plus included in GetApp's top 25 cloud-based help desk applications

    ServiceDesk Plus | October 27, 2017

    ServiceDesk Plus included in GetApp's top 25 cloud-based help desk applications

    GetApp, a trusted web-based service that helps organizations identify the best apps for...

    ServiceDesk Plus MSP 9.3 : Better dashboards, project templates, and more

    ServiceDesk Plus MSP | August 23, 2017

    ServiceDesk Plus MSP 9.3 : Better dashboards, project templates, and more

    ServiceDesk Plus MSP is bringing some highly anticipated features to your service desk....

    ManageEngine ranked second in Capterra's list of top 20 ITAM software

    General | August 11, 2017

    ManageEngine ranked second in Capterra's list of top 20 ITAM software

    Capterra, a leading web-based service that helps users find the best software in the...

    SupportCenter Plus 8.1: New features for top-notch support

    SupportCenter Plus | May 12, 2017

    SupportCenter Plus 8.1: New features for top-notch support

    Ready to take your support services up a notch? Check out SupportCenter Plus 8.1. The...

    ServiceDesk Plus MSP 9.2 integrates with Zoho business apps to power up your IT help desk

    ServiceDesk Plus MSP | April 19, 2017

    ServiceDesk Plus MSP 9.2 integrates with Zoho business apps to power up your IT help desk

    Let your help desk deliver better business-IT alignment. Introducing ServiceDesk Plus MSP...