ITOM Podcast Episode 6

The ITOM Podcast is back with an all new episode aimed to alleviate all your remote work woes in your IT environment. In the last episode, we discussed in detail about the need for compliance checks, major causes of compliance violations across industries, and the solution to help maintain network compliance. This week, we’ll dive into the end-user experience in this era of remote work.

To survive the pandemic and to stand their ground, most businesses have shifted their operations to online. This unprecedented transition has substantially increased competition among businesses, and the only way for them to stand out from the crowd is by offering a seamless end-user experience. However, with the surge in online traffic, HTTP internal server errors, database issues, and other technical glitches, maintaining the end-user experience has become an ordeal for many businesses.

Considering how much of an impact the end-user experience has on a business, this week’s episode is dedicated to helping you learn how to ensure a good user experience in this age or remote work.

Strategies to deliver a seamless end-user experience 

In episode six of The ITOM Podcast, our subject matter expert, Cyril Emmanuel will be shedding light on:

  • The importance of the digital experience in the post-pandemic era

  • Factors to focus on to deliver a seamless end-user experience

  • How to ensure¬†quick server response time to maintain the user experience

  • Synthetic transaction monitoring for the user experience

  • Troubleshooting website issues and performance analysis

So, what are you waiting for? Listen and subscribe to our weekly podcast series to learn how to ensure a smooth end-user experience in this age of remote work. This episode will conclude our ITOM Podcast series. We will be coming up with a new podcast series shortly. Until then, stay tuned, and keep an eye out for updates.

If you have any questions, reach out to us on We would love to hear from you.