These days, everyone enjoys the convenience of swift, effortless services, such as high-speed internet, online shopping, and pizza being delivered to your door. Following this trend, modern organizations must deliver products and services quickly and effectively. Managing users can be a tedious task, and a tool to make that easier is right in line with this move towards convenience. Now you can deploy software to users easily and quickly with Desktop Central’s self-service portal.
Using the self-service portal, a user can raise a request to the help desk for any commercial software that is published on it. This request will generate a ticket for ServiceDesk Plus, where a technician can either approve or deny it. After approval, the requested software is automatically installed on the user’s account or computer.
Technicians can publish software packages on the self-service portal, allowing users to view the available list from a central location. In addition, technicians can send software to defined groups to ensure it only goes to those who need it. Users can then install the software directly, with or without approval, as specified by technicians. Users will enjoy choosing what they need, while technicians will enjoy delivering only what is requested.
Desktop Central’s self-service portal greatly reduces your system administrator’s workload while still ensuring quick deployment for specific users. In addition, it emphasizes user transparency and allows you to put your time and effort to better use.
The self-service portal will delight your users with effective and timely software deployment. When Desktop Central has your back, you can manage users confidently and accurately.
To learn more about Desktop Central’s self-service portal, click here.
