This screen appears when a user logs into VQManager for the first time. All first-time users can now breeze through the steps to set up VQManager to start reporting on VoIP traffic. Access the help card found on the top right corner of the wizard for more details on each screen.
So it’s not just the product log-in screen that’s got prettier in the latest VQManager 6.1 :)
With the release of Applications Manager 8.3, we have introduced quite a number of new features and upgrades. This includes the additional support for GlassFish and SilverStream servers. Now with fully added support for GlassFish server, you can monitor it out-of-the-box with Applications Manager.
GlassFish is an open source J2EE application server. Now with added support you can monitor, create alerts, schedule reports for this particular server. Some of the key metrics that can be monitored using Applications Manager are:
- Memory usage
- Thread Pool
- Web Applications

Applications Manager provides you detailed graph of Response Time for GlassFish server

Applications Manager provides you Memory Details for GlassFish server
Applications Manager provides you detailed graph for various threads in GlassFish server
You can create thresholds for these applications and create notifications and monitor them. You can also create custom reports based on the data available. Check out the post here for a detailed step-by-step procedure for monitoring GlassFish server. Here is a powerpoint presentation to help you use GlassFish monitor feature. In the next post we will talk about SilverStream server monitor.
Have you tried reading an ITIL book, it’s perfect cure of insomnia. Yes, most ITIL books have all the information but [with all due respect] they are boring!. I sat through a couple of boring classes and delivered even boring presentations. Then it occurred to me, why not try to make it interesting. I tried writing an ITIL Handbook with a few cartoons. A few readers got back to me saying it is interesting.Try it , you will like it!
“How lucky we are, to have someone, who makes saying goodbye so hard”...
SupportCenter Plus bids adieu to Ben alias Benedict, who was one of the back bones of the Support Team. He is on his way to England for his higher studies and on behalf of the entire team and the clients we wish him good luck in his future endeavors…
"For once, he is trying to raise a issue.."
We are happy to announce that we have become Fortinet Technolgy Partner by joining their Global Alliance Partner Program.
AdventNet Joins Fortinet Global Alliance Partner Program
AdventNet’s ManageEngine Firewall Analyzer Extends Fortinet’s Unified Threat Management Solution
PLEASANTON, CA–(Marketwire - June 20, 2008) - AdventNet, Inc., the leading provider of enterprise IT management & security software, today announced it has joined Fortinet’s Global Alliance Partner Program as a technology partner. Fortinet’s partner program includes manufacturers, consultancy firms, service providers, global system integrators and other technology firms who complement and extend the unique value proposition of Fortinet’s leading unified threat management (UTM) solutions for helping to protect customers against current and evolving threats. Through this partnership, AdventNet’s ManageEngine Firewall Analyzer helps Fortinet® to complement its network security technology by monitoring firewall usage and policies.
With the enterprise IT security market getting consolidated, IT managers and security administrators are looking for unified solutions instead of point products. Typically, point solutions also include a firewall and log analysis application, which may either offer inadequate features for log management or does not support the log format of the deployed firewall. As such, IT managers are demanding unified solutions with integrated and interoperable firewall devices and log analysis applications. This market situation makes the AdventNet-Fortinet partnership a step ahead in offering an integrated solution to their customers and a good fit for a unified security information and event management (SIEM) solution.
ManageEngine Firewall Analyzer is an enterprise-class, vendor-neutral software for Firewall, VPN, IDS/IPS and Proxy server log analysis. It enhances the availability and security of the network by continuously collecting, analyzing, and reporting on logs from edge-devices, and helps track intrusion, manage user access, audit traffic and manage network bandwidth efficiently. Firewall Analyzer successfully passed Fortinet’s FortiVerified™ process, a rigorous testing process designed to certify interoperability and guarantee proper integration with the FortiGate™ multi-threat network security appliance.
“We are pleased to have AdventNet as a technology partner and member of the Fortinet Global Alliance Partner Program,” said Michael Rivers, Vice President of Business Development at Fortinet. “The Firewall Analyzer performs an important function, which now works seamlessly with FortiGate products to provide a robust security solution.”
“With Firewall Analyzer interoperating with Fortinet devices, Fortinet strengthens its unified threat management offering. This agreement also testifies to our reputation as the industry’s leading SIEM vendor,” said Shailesh Kumar, VP Engineering, AdventNet, Inc. “I am sure with the integration of our Firewall log analysis tool there will be a tremendous value-add to Fortinet customers,” he added.
More information about Firewall Analyzer is available at www.fwanalyzer.com
Try the 30-day free trial from www.fwanalyzer.com/download.html
About Fortinet
Fortinet is the pioneer and world’s leading provider of Unified Threat Management (UTM) security systems that enable secure business communications and deliver the best security, performance and total cost of ownership available. Fortinet’s award-winning security systems and subscription services protect the networks of more than 20,000 customers worldwide — including telecommunications carriers, service providers and enterprises of all sizes. Visit Fortinet at www.fortinet.com
About AdventNet
Enabling Management Your Way™
Founded in 1996, AdventNet is a software company with a broad portfolio of elegantly designed, affordable products and web services. AdventNet offerings span a spectrum of vertical areas, including network & systems management (www.ManageEngine.com), security (www.SecureCentral.com), collaboration, CRM & office productivity applications (www.Zoho.com), database search and migration (www.SQLOne.com), test automation tools (www.QEngine.com). AdventNet has a large and rapidly growing global customer base, and has presence in all the major markets. The company is based in Pleasanton, California with offices worldwide. Visit us at www.adventnet.com
If you are a startup MSP it’s more likely that you are using different MSP tools from different vendors. Some of these would be freeware and the rest point products. But do you know that a poor collection of such un-integrated tools can pull you down and affect growth? Read this PDF to know the 7 problems you face with using multiple MSP tools.
MSP Center Plus offers you a truly integrated MSP platform that combines Remote monitoring + Remote Management + HelpDesk + Professional Service Automation into one neat package for as low as $25 per device per year. If you are evaluating MSP platforms download this checklist and compare MSP Center Plus with other tools in the market. Hopefully you will stop juggling soon.
End of sale for Windows XP has been announced.
Found this interesting letter from Bill Veghte, Senior Vice President,Microsoft Corporation, regarding the ‘End of Sale’ of Windows XP.
Today, more than 1 billion personal computers around the world run Windows. Over the years, Windows has been the catalyst for innovations that have transformed the way people communicate, access information, create and share content, and much more, at work and at home. Windows is the platform that most people use to get the greatest value and benefit from their personal computers. Windows is also the platform that brings together the broadest array of choices across PCs, devices and applications.
To all of our Windows customers, thank you!
To the hundreds of thousands of partners that develop millions of solutions for Windows, thank you.
It also deals about the VISTA and windows 7 views.
For more details on support life cycle
http://support.microsoft.com/lifecycle/?LN=en-gb&x=16&y=12&C2=1173
http://www.microsoft.com/windows/products/windowsxp/future.mspx
Cheers
Romanus
Do you need to worry? May be.
Startling revelations make you to sit up and take note. Yes, the issue is about the insider security threat to your enterprise network. You have to trust your staff, as they are part and parcel of you enterprise. After all they are the one who is running the show. The issue is very delicate to tread. A recent article published in Times of India news paper, the results a IT security survey, reveals that 33% of IT people snoop in the sensitive enterprise data and approximately 50 % of the people accessed information not releavant to their roles. Abused confidential data ranges from board meeting minutes to salary details of colleagues. The privileged users or any user who can get the privileged user credentials have the chance of snooping your enterprise data. Lack of pro-active security policy or its non-implementation like, not changing the administrative passwords at regular intervals makes thing worse. It leads to information access even by your ex-employess.
Is it a wake up call? Yes.
Hence, it is time for you to take a fresh look at the internal security. Be pro-actively secured. Devise strong security policy and ensure it is fully implemented. Analyze the risk and mitigate it. You should also ensure that there is a mechanism in place to monitor the activities of the privileged users. The monitoring should not obstruct day to day activity, should not be obviously intrusive, and above all it should be in real-time. With this monitoring you will be able to assess the threat posed by various snooping activities. Then, you can employ appropriate means to mitigate the risk. You can formulate stricter security policies, restrict administrative user prvilileges to specific people, etc.
What is the way out? EventLog Analyzer.
ManageEngine EventLog Analyzer offers a comprehensive solution for privileged user monitoring.
EventLog Analyzer application carries out real-time monitoring of the user access to various enterprise resources. On occurence of an event specified by you, an alert will be triggered and will notify by Email or other means. It provides extensive reports and trends on user activities. There is much more, Compliance Reports, Archiving and Searching logs for forensic analysis and trouble shooting, etc.
Try EventLog Analyzer today. Download from here.
Hi “Networkers”
Cisco Networkers, one of the biggest user conferences for Networkers, is around the calendar…. corner. I want to let you all know that we will be there for you. Yes, We will be there at booth no 332. Look out for us; we have a surprise in store for you. That’s for us to know and you to find out. We will be unveiling our latest feature addition to the ManageEngine NetFlow Analyzer. Do drop in.
Looking forward to seeing you there
Joe
Here are the key user account properties that need to be audited in windows Active Directory environment.
| Quote: |
| Basic User Account Properties to be AuditedLogonScript ? this is important if the logon script performs any tasks that might establish some security settings, copy key security files, or any other security related task. If the incorrect logon script is being applied, it could leave the computer less secure.Workstations ? this is an important setting if your company uses this setting to restrict user accounts to logon to only a single or few computers. Typically this setting is left for service accounts, not typically used for user accounts used by employees.Last time password was set ? this setting can help determine stale user accounts. If a user has not changed the password within the time frame dictated by the password policy for maximum time that the password is valid, then this might be an indication that the user account is no longer being used. Another important issue to always consider is a malicious administrator who does not have his user account configured to expire the password. In this instance, the administrator will toggle the user account to expire the password, run the report for the audit, then toggle the password not to expire. If the password has not been changed in a year, but the password policy requires that all passwords be changed every 30 days, it is clear the administrator is trying to fool the audit report.Password is required ? in a Windows Active Directory environment, it is not easily possible to configure one user to have a password that expires and another that does not. There are some user accounts that are configured to not require a password by default, which includes the Guest account and IWAM_{computername} account.Password Expires ? when a user account is configured to not have the password expire, the password is not under the same rules as the domain Password Policy. This allows the user to keep the same password for an unlimited time and potentially have a weak password. Of course, this is not desired and standard user accounts (including administrators and other IT staff) should have the password expire. Password Expires Time ? not only can you determine whether the password expires, you can also audit when the password will expire next. The key audit point here is to ensure that all users will have their password expire within the password policy which requires that the password be changed within a set number of days. If the password expiration time is outside this range, it means that there might be an error within the user property or someone has modified the property to make the password expire later than desired. Account is Disabled ? this is an important property to audit for accounts that have been disabled and might need to be deleted. Most companies have a standard policy for when to delete user accounts. This might be 6 months, one year, or longer after the account is disabled. The main reason for such a long time for deletion is that a user account can?t be recreated after it is deleted, it can only be recovered, which is not an easy process. Last Logon Time ? this setting will indicate a key aspect for each user account. It will indicate whether or not users are logging off at night, which is important to ensure that users change their passwords to adhere to Password Policy settings. If a user has not logged in for quite some time, it would be important to investigate whether the user account should be disabled, or why the user has not logged out in the recent past. Advanced User Properties to be Audited There are still other properties that need to be considered when performing an audit on user accounts. Some of these might be on your basic list, were others might be completely omitted. Regardless, you should consider including these in your next audit. Remote Access ? Both dial-up and virtual private network (VPN) access is controlled through Active Directory. The catch with Active Directory is whether the setting is configured for Allow, Deny, or Use Remote Access Policy. If set for the latter, then you will need to also investigate the Remote Access Policies configured on the RAS server or the RADIUS (Remote Authentication Dial-In User Service) server. Terminal Service access ? With Terminal Services being such an important aspect of Windows 2000/2003/XP, it is essential to audit whether users can logon using this service. With the Terminal Service access, you need to not only check the user property for this access, but also the user rights. For Windows 2000 the user right that must be audited is ?Logon Locally.? For Windows XP and Server 2003, the user right that allows users to logon with Terminal Services is ?Allow logon through Terminal Services.? |










