• Topics
    • Advanced IT analytics
    • General
    • Unified service management
    • Identity and access management
    • IT operations management and observability
    • Security Information and Event Management
    • Unified endpoint management and security

Home / Tags:live chat support

Five worthy reads: Top-notch customer service with chatbots

General | July 20, 2018

Five worthy reads: Top-notch customer service with chatbots

Five worthy reads is a regular column on five noteworthy items we’ve discovered while...

ServiceDesk Plus Cloud integrates with Zoho Cliq

ServiceDesk Plus | October 9, 2017

ServiceDesk Plus Cloud integrates with Zoho Cliq

One of the biggest challenges an IT service desk team faces is the adoption of self...