• Topics
    • Advanced IT analytics
    • General
    • Unified service management
    • Identity and access management
    • IT operations management and observability
    • Security Information and Event Management
    • Unified endpoint management and security

Home / Tags:Customer Experience

General | February 26, 2024

Customer insights on ManageEngine ITOM solutions: An infographic

ManageEngine offers a number of IT operations management (ITOM) solutions designed to...

Log360 named a Champion in Software Reviews’ 2019 SIEM Customer Experience Report

Log360 | April 29, 2019

Log360 named a Champion in Software Reviews’ 2019 SIEM Customer Experience Report

Software Reviews, a division of Info-Tech Research Group, has named Log360 a Champion in...

Digital transformation: It's a team game!

General | September 27, 2018

Digital transformation: It's a team game!

We recently collaborated with two key partners—The Economic Times and CIOKlub—to host a...

Five worthy reads: Top-notch customer service with chatbots

General | July 20, 2018

Five worthy reads: Top-notch customer service with chatbots

Five worthy reads is a regular column on five noteworthy items we’ve discovered while...

Manage your IT applications to boost customer satisfaction

General | August 2, 2016

Manage your IT applications to boost customer satisfaction

With a rapidly changing business landscape, applications usually drive the enterprise. As...

The DNA Of The Service Desk - From Customers To Strategy

ServiceDesk Plus | May 29, 2014

The DNA Of The Service Desk - From Customers To Strategy

...