Victoria University is a world-renowned educational institution based in Melbourne, Australia. The public research university has several campuses comprised of six academic colleges, six research institutes, seven research centers, and a polytechnic institution. It provides courses in higher education and technical training. The IT staff at Victoria University chose OpManager to monitor its IT infrastructure and enhance its network performance.

 The IT infrastructure of Victoria University

Victoria University’s IT infrastructure is comprised of 1,500 devices, 500 Windows and Linux servers, and two data centers. The complexity of this IT infrastructure resulted in poor visibility of the network.

Poor visibility meant limited overseeing, causing servers to run out of space. More time was needed to troubleshoot issues. IT admins at the university needed an all-inclusive network monitoring solution to ensure that their network operations were carried out smoothly.

 OpManager answers the distress call

Victoria University’s IT staff selected OpManager to be their network monitoring solution. With the help of OpManager, the IT staff gets alerted to any issues through proactive alarms and notifications. This helps address the issues quickly, minimizing the time taken for troubleshooting. “OpManager is truly a reliable monitoring solution,” says Jason Borg, server systems engineer at Victoria University. “Once we configure the thresholds for monitoring various parameters, we can completely rely on the tool to take care of the rest.”

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 About OpManager

ManageEngine OpManager is a network management platform that helps enterprises, service providers, and SMEs efficiently and cost-effectively manage their data centers and IT infrastructure. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to set up a 24/7 monitoring system within hours of installation. Do-it-yourself add-ons extend the scope of management to include network change and configuration management; IP address management; and monitoring of networks, applications, databases, and virtualization. For more information about OpManager, visit manageengine.com/opmanager.