ManageEngine recognized as a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Management Tools

We are thrilled to share that ManageEngine has been recognized as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Network Management Tools. We are even more excited to be the only vendor positioned in the Customers' Choice quadrant for this category!
This recognition is especially meaningful because it's completely based on reviews and feedback from our customers. We believe the recognition reflects how users across industries value our Network Management Tools portfolio for its capabilities, reliability, and support experience.
A significant recognition
One of the strongest validations of a product's value is the customer feedback, and we believe for ManageEngine to be placed in the Customers' Choice quadrant demonstrates that we are not only delivering powerful network management solutions but also a consistent positive customer experience.
OpManager Plus: Meeting the demands of modern network Management
Enterprises heavily rely on network management tools to monitor their complex network environments, carry out efficient operations, detect and solve issues, and optimize performance. They provide visibility into network traffic, help manage connected devices, safeguard network security, and streamline troubleshooting.
ManageEngine OpManager Plus takes these capabilities further by delivering them in a single, unified platform. The solution not only covers core network monitoring but also integrates advanced features like configuration management, traffic analysis, firewall log analytics, IP address and switch port management, and application and server monitoring. The all-in-one console eliminates the need for multiple disparate tools, reducing operational complexity and giving IT teams a centralized view of the entire network ecosystem.
Key capabilities of OpManager Plus for network management
OpManager Plus offers a comprehensive set of features designed to ensure smooth, reliable, and secure network operations. Its capabilities span monitoring, analysis, troubleshooting, and proactive management to help IT teams maintain optimal performance.
1. Network monitoring
Network monitoring ensures continuous observation of traffic, bandwidth, latency, and packet loss, offering real-time visibility into routers, switches, and firewalls. It provides proactive alerts for outages, anomalies, or performance issues to prevent disruptions.
2. Device management
Device management maintains an up-to-date inventory of network devices and automates configuration tasks like backups, updates, and restores. Centralized firmware and software deployment keep all devices secure and consistent.
3. Security management
Security management tracks firewall logs and traffic to detect unauthorized access or anomalies. It enforces security configurations and ensures compliance with internal and regulatory standards.
4. Troubleshooting and problem resolution
Troubleshooting uses tools like ping, traceroute, and log analysis to find root causes quickly. Guided workflows and automated corrective actions help minimize downtime.
5. Performance optimization
Performance optimization analyzes real-time and historical data to improve throughput and resource use. It supports capacity planning, load balancing, and fine-tuning configurations for maximum efficiency.
How OpManager Plus meets business needs
OpManager Plus delivers AI-driven insights, deep analytics, and proactive alerting to help IT teams:
Prevent downtime by detecting and addressing issues before they impact users.
Reduce costs by consolidating multiple monitoring tools into one platform.
Ensure consistent performance across complex, distributed network environments.
By being feature-rich, with a user-friendly interface and scalable architecture, OpManager Plus is designed to help organizations navigate the increasing demands of network management with precision and efficiency.
Extending our gratitude to our customers
We’re extending a big thank you to all of our customers who submitted reviews. Your feedback molds our products and customer journey, and we look forward to building on the experience that earned us this distinction.
Please share your OpManager Plus story with us on Gartner Peer Insights™.
Schedule a free demo today to discover how OpManager Plus unifies your network, server, and application performance monitoring in one platform. Streamline IT operations, gain deep visibility, and ensure peak infrastructure performance with ease. Looking to scale with confidence? Get a quote now and see how OpManager Plus can fit your IT and business needs.
*Source: Ratings based on 56 reviews as of April 2025
Gartner, Voice of Customer for Network Management Tools, Peer Contributors, 11 July 2025
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