ManageEngine recognized as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Network Management Tools

ManageEngine recognized as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Network Management Tools.

We are thrilled to share that ManageEngine has been recognized as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Network Management Tools. We are even more excited to be the only vendor positioned in the Customers' Choice quadrant for this category!

This recognition is especially meaningful because it's completely based on reviews and feedback from our customers. We believe the recognition reflects how users across industries value our Network Management Tools portfolio for its capabilities, reliability, and support experience.  

A significant recognition

One of the strongest validations of a product's value is the customer feedback, and we believe for ManageEngine to be placed in the Customers' Choice quadrant demonstrates that we are not only delivering powerful network management solutions but also a consistent positive customer experience.

OpManager Plus: Meeting the demands of modern network Management

Enterprises heavily rely on network management tools to monitor their complex network environments, carry out efficient operations, detect and solve issues, and optimize performance. They provide visibility into network traffic, help manage connected devices, safeguard network security, and streamline troubleshooting.

ManageEngine OpManager Plus takes these capabilities further by delivering them in a single, unified platform. The solution not only covers core network monitoring but also integrates advanced features like configuration management, traffic analysis, firewall log analytics, IP address and switch port management, and application and server monitoring. The all-in-one console eliminates the need for multiple disparate tools, reducing operational complexity and giving IT teams a centralized view of the entire network ecosystem.

Key capabilities of OpManager Plus for network management

OpManager Plus offers a comprehensive set of features designed to ensure smooth, reliable, and secure network operations. Its capabilities span monitoring, analysis, troubleshooting, and proactive management to help IT teams maintain optimal performance.

1. Network monitoring

  • Continuous observation of network traffic, bandwidth usage, latency, and packet loss.

  • Real-time visibility into the health and performance of devices like routers, switches, and firewalls.

  • Proactive alerts for outages, anomalies, or performance degradation.

2. Device management

  • Complete inventory and status tracking of network devices.

  • Automated configuration management, including options for backups, updates, and restoring device settings.

  • Centralized firmware and software update deployment.

3. Security management

  • Monitoring firewall logs and network traffic for unauthorized access or anomalies.

  • Applying and tracking device-level security configurations.

  • Ensuring compliance with internal policies and regulatory standards.

4. Troubleshooting and problem resolution

  • Root-cause identification with diagnostic tools such as ping, traceroute, packet capture, and log analysis.

  • Guided workflows to resolve incidents quickly.

  • Option to automate corrective actions and minimize downtime.

5. Performance optimization

  • Historical and real-time performance analysis to optimize throughput and resource allocation.

  • Capacity planning and load balancing based on usage trends.

  • Fine-tuning device configurations to ensure maximum efficiency.

How OpManager Plus meets business needs

OpManager Plus delivers AI-driven insights, deep analytics, and proactive alerting to help IT teams:

  • Prevent downtime by detecting and addressing issues before they impact users.

  • Reduce costs by consolidating multiple monitoring tools into one platform.

  • Ensure consistent performance across complex, distributed network environments.

By being feature-rich, with a user-friendly interface and scalable architecture, OpManager Plus is designed to help organizations navigate the increasing demands of network management with precision and efficiency.

We’re extending a big thank you to all of our customers who submitted reviews. Your feedback molds our products and customer journey, and we look forward to building on the experience that earned us this distinction.

Please share your own OpManager Plus story with us on Gartner Peer Insights™.

*Source: Ratings based on 56 reviews as of April 2025

Gartner, Voice of Customer for Network Management Tools, Peer Contributors, 11 July 2025

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