Customer stories are one of the best ways for users to get to know a solution or tool and learn how it can solve their problems. By sharing some of our customers’ OpManager success stories, we aim to help new users and evaluators understand our solution and its wide range of functions. Let’s take a look at how Cross Company used OpManager.

Founded in 1954, Cross Company is a 100 percent employee-owned engineering and automation services company. Its culture is built on the foundation of honesty and the highest standards of ethical business conduct. The challenges faced by Cross Company were high downtime and the huge cost of operating expenses. The company previously used SolarWinds and WhatsUp Gold but were not satisfied.

Download the complete case study here.

How OpManager helped Cross Company

OpManager’s easy installation and setup, along with its user-friendly UI and custom monitor creation, make network monitoring easy for Cross Company. Cross Company is able to monitor server performance; VMWare, Hyper-V, and Xen virtual machines; service; and storage capacity all from the OpManager UI.

Testimonial by Greg Widener, IT support supervisor at Cross Company

Greg shared that, “OpManager was easy to set up and is easy to administer. I also like using the scheduled maintenance window for the monthly patch and reboots we do on the servers to reduce inbox clutter. We have OpManager’s push notifications and email alerts sent to members of our server and infrastructure teams whenever a threshold is exceeded. Scheduled, automated maintenance for monthly updates and reboots prevent me from having to remember to go in and stop and start services to prevent our inboxes from blowing up.”

Download the complete case study here.

About OpManager

ManageEngine OpManager is a network management platform that helps enterprises, service providers and SMEs manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to set up a 24/7 monitoring system within hours of installation. Do-it-yourself add-ons extend the scope of management to include network change and configuration management, IP address management, as well as monitoring of networks, applications, databases, and virtualization. For more information about OpManager, visit

OpManager is a part of ManageEngine’s ITOM suite of solutions. Apart from network monitoring, this suite also offers solutions for streamlining server monitoringapplication monitoringbandwidth monitoring, configuration managementfirewall security and compliance, and IP address and switch port management. This is why ManageEngine’s ITOM solutions are the ideal choice for over one million IT admins worldwide.

Rebecca Dsouza
Product Marketer