The ManageEngine team is excited to announce that we have been recognized as a 2020 Gartner Peer Insights Customers’ Choice for IT Infrastructure Monitoring Tools (ITIM). Our team at ManageEngine takes great pride in this distinction, as customer feedback continues to shape our products and services.

In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of end-user reviews and the overall user ratings.” According to Gartner, to ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some excerpts from customers that contributed to the distinction:

  • “OpManager is a one stop shop for all monitoring needs. It combines system and network performance with configuration management, NetFlow monitoring, IPAM and many more features” –  CIO, finance industry (As of March 7, 2020)

  • “A Great Tool For Those Who Want Their Monitoring As Simple And Easy As Possible. Pros – Simplicity of over all design, easy-to-use and easy-to-understand user interface that even engineers with less knowledge can understand, wide range of supported devices and models, great community (pitstop) and support.” – Systems engineer, services industry (As of March 16, 2020)

  • “Working with ManageEngine has been easy. They are quick to respond to questions both in sales and support…ManageEngine also offers many free seminars covering information technology issues while describing how their products solve those problems.” – Systems administrator, government organization (As of October 17, 2019)

Read more reviews for ManageEngine here.

Everyone at ManageEngine is deeply proud to be honored as a 2020 Customers’ Choice for IT Infrastructure Monitoring Tools (ITIM). To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Customers’ Choice announcement.

To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have a ManageEngine story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
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