Dear Users,
In our release FacilitiesDesk 5.7 Release you came across the PDA integration feature in brief.
In this post you will get to know the value and benefit PDA or Handheld device integration offered in FacilitiesDesk 5.7 in detail
In general Facilities Management is a dynamic department in any concern. Let us assume a daily scenario in a company with big infrastrucutre facility.
Where, a Facility Management staff have to be physically present in the place of issue to fix it. Which means the Facility Services Staff is always on the move as and when a work request in raised.This is where integration with mobile client or a handheld device like Blackberry or an iPhone comes in handy.
In FacilitiesDesk the PDA integration function brings the following benefits for a Facilities Management Staff:
Requests raised through phone calls can now be instantly created from your hand-held device on entering details such as, requester name, request title and description.
- View Request Details then and there
- Assign requests to Supervisors instantly
- Spontaneously add Resolution to a request
- View/Edit Resolutions for a request
- Add Worklog for a request
- Add the time spent details for a request from your mobile device
- Add Craft person Worklog
- Add the time spend details of the craft person too from your hand held device
Below are some screenshots of FacilitiesDesk with PDA fuctionalities:
Hope the screenshots featured were helpful in getting a fair idea on the working of the PDA functions in FacilitiesDesk.
Important links to have more information:
- Live Demo: http://demo.facilitiesdesk.com
- Website: http://www.facilitiesdesk.com
- PDA Feature: http://www.manageengine.com/products/facilities-desk/pda-integration.html
- Contact: support@facilitiesdesk.com
Happy Facilities Management!
Team FacilitiesDesk
