As in the past, 2016 has been yet another eventful year for cyber security. Hackers digged further, phishing out new ways to lay their hands on classified information. Organizations fought hard, too, fortifying themselves better to hold safe the keys to their kingdoms. With so much at stake, like customer trust and brand perception, and with security experts continuing to put forth alarming figures for spikes in cyberattacks, IT security is proving to be a survival necessity. Amid all this, we at ManageEngine also had some exciting developments for Password Manager Pro. We crossed a couple of product milestones, caught the eyes of experts, evoked positive feedback socially, and got recognized continually for the invariable support we provide our customers.
Today, we have around 300,000 IT admins in 114 countries using Password Manager Pro to manage more than millions of passwords. Our presence across verticals has also expanded widely to include healthcare, universities, managed services, telecommunication, construction, federal agencies, airlines, and retail chains. And more than a hundred of the world’s top banking institutions rely on our solution to protect the privileged accounts of their critical assets.
We mainly attribute this consistent growth to our customers’ willingness to work closely with us all these years. It has helped us build a product that effectively protects their IT, better understand their future needs, and identify the areas of privileged identity management we need to focus harder on. A few of the features we added this year include:
– Support for monitoring privileged sessions to remote databases
– Query reports
– Additional REST APIs to strengthen application-to-application password management
– Azure AD integration
– Duo Security two-factor authentication
– Password reset provisions for IIS AppPools
We also concentrated on enhancing every feature and aspect of the product, an on-going activity directed towards significantly improving customer experience as a whole. Moreover, with customers beginning to shift to the cloud and increasingly adopt virtualization technologies, we also saw it fit to make Password Manager Pro available on both AWS and Azure marketplaces.
You know your efforts have made a difference when your customers choose to share their success stories socially. Much to our delight, a few of our happy customers of 2016, such as Kembit, Kokosing and ACT gave strong testimonials. We also received some great feedback from our users on renowned platforms like G2 Crowd and Spiceworks. Watch Said Youssef discuss how Password Manager Pro protects nearly 7,000 clients and 200 servers in his organization and how its reporting tool has benefitted the IT team:
And that’s not all. We garnered a considerable volume of media attention as well. Here’s the best of such tidbits from 2016:
A hearty acknowledgment from The Hacker News for privileged password management
The Hacker News, in its recent review, claimed Password Manager Pro to be the easiest way to secure and manage privileged passwords in enterprises. Read the full review here.
A 5-star rating from SC Magazine
In another recent product review by SC Magazine, the acclaimed online media gave Password Manager Pro 5 full stars for its “simple and easy-to-deploy password and access management to privileged or system accounts.” Read the full review here.
The highest score possible for customer satisfaction in privileged identity management
In July, Forrester Research, Inc. published “The Forrester Wave™: Privileged Identity Management, Q3 2016.” The report accorded Password Manager Pro the highest scores possible for customer satisfaction, leaving us delighted since the scores affirmed the values we staunchly believe in. Additionally, we were also named a “Strong Performer” in the PIM space.
Ranked #61 in the Cybersecurity 500 list
Password Manager Pro stands 61st in Cybersecurity 500, a list of the world’s most innovative companies in the cyber security industry, compiled by Cybersecurity Ventures. Apart from the overall position, when it comes to companies belonging to the privileged access management sector, Password Manager Pro stands third.
Endorsed by FinancesOnline for complete user satisfaction
Another sweet moment was when Password Manager Pro received 100% on user satisfaction in the review by the FinancesOnline team. We were also entrusted with awards for “Great User Experience – 2016” and “Expert’s Choice – 2016.” Read the full review here.
While these may be fleeting moments of glory in our journey, they give us a sense of accomplishment and also the conviction to do more. To see a trickle of recognitions come our way, especially for user satisfaction, assures us that our steps are indeed towards the right direction, towards our customers. On that note of happiness, we bring down the curtains on 2016 and gear up for another promising year. We have wonderful things planned for 2017 and as always, we will continue to secure you and your IT.
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Cheers to 2017,
The Password Manager Pro team
