We’re excited to announce that ManageEngine has been recognized as a Customers’ Choice in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Security Information and Event Management (SIEM) for the second time. This is in addition to our recognition in Gartner’s Magic Quadrant for Security Information and Event Management, 2020 for four consecutive times.

We are thrilled to be awarded this distinction yet again. What better way to be recognized than by our customers? Thank you to all our valuable customers, especially those who voiced their feedback on Gartner Peer Insights.

The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

This distinction is based on 155 reviews submitted by IT security professionals who have worked hands-on with our SIEM solution, Log360. As of May 31st, 2020, Log360 has secured an average overall rating of 4.5 out of 5. We were happy to hear that 98 percent of customers evaluated with high ratings.

Don’t just take our word for it. Hear what some of our customers had to say:

  • “One of the best products for collecting and analyzing log information. Built-in reports and dashboards help us to track all data and activities easily. Provides full security to data. Robust and reliable tool. Best tool for auditing purposes.” (As of January 10, 2020)
    A senior analyst from a services firm in the United Kingdom.

You can read more reviews on ManageEngine here.

Once again, we would like to thank all of our customers who submitted reviews. These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

Log360 is a comprehensive SIEM solution that simplifies the complex security threat detection and resolution process through various features. Out-of-the-box reports and alerts help organizations stay on top of cyberattacks and meet compliance mandates. Experience Log360 for yourself.

Source: Gartner Peer Insights ‘Voice of the Customer’: Security Information and Event Management, 3 July 2020
Gartner, Magic Quadrant for Security Information and Event Management, Kelly Kavanagh et al., 18 February 2020

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

 

 

 

Esther Christopher
Senior Product Marketing Analyst