Imagine you’re in an IT service desk team facing one of the following situations: 1. A major incident impacts your service availability and brings down half...
Five worthy reads: The road to empowering employees through data democratization
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In the first Five worthy reads of...
2019 at a glance: Looking back on a journey of transformation
Mark Twain once said, “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did...
Five worthy reads: The privacy implications of AI
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the relationship...
Microsoft Patch Tuesday December 2019 fixes 36 vulnerabilities
The final Patch Tuesday of the year is here. Just a week or two of wrestling around with updates, and then all you sysadmins out...
The Vanadium: Windows 10 1909 feature pack rollout
The bi-annual feature update of Windows 10 has officially rolled out to mainstream users. With all the prerequisites met, the feature pack can be automatically downloaded and synchronized from...
Five worthy reads: Insider threats—what’s in the cards for 2020?
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the growing...
November’s Patch Tuesday comes with fixes for 74 vulnerabilities
For system admins who’ve been in their trade for a while, Patch Tuesday and the endless patching and updating that follows is something you’re likely...