Coronavirus (COVID-19) update

This post provides an update on how ManageEngine, the enterprise IT management division of Zoho Corporation, is adapting to the outbreak of the coronavirus and how this might impact your interaction with us. We will continue to update this post, …

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Five worthy reads: XAI, a move from black to white

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the concept of XAI, Explainable AI.

Have you ever wondered about the intricate logic behind sponsored content …

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Is your business PCI DSS compliant? 

How Chooseus Life Insurance lost its customers’ cardholder details and their trust

In August 2019, reporters began flocking to Chooseus Life Insurance’s head office in Detroit after news leaked that thousands of the company’s customers had lost money due to …

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Five worthy reads: Why AI-as-a-Service, or AIaaS, is quickly growing in popularity

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Most companies use some type of “as-a-service” solution to optimize output, and this week, we shed some light on the latest

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The comprehensive guide to managing your network configurations

Configurations are an integral part of network devices, and it’s important to keep a watchful eye on these configurations to ensure networks function seamlessly. However, pouring over configurations can be quite a time-consuming challenge and requires continuous manual effort, especially …

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Sizing up the CCPA: How the USA’s new privacy regulation measures up against the GDPR 

The California Consumer Protection (CCPA) act took effect on January 1, 2020, and companies across the globe are scrambling to get their act together to avoid non-compliance penalties.

Although enforcement of the CCPA doesn’t officially begin until July 2020, the …

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Five worthy reads: Mastering cybersecurity with AI and machine learning

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the escalating significance of AI and machine learning in IT security space.

One of an IT team’s …

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How to build a successful ITSM practice

Imagine you’re in an IT service desk team facing one of the following situations:

1. A major incident impacts your service availability and brings down half of the world’s websites and services, including some owned by your customers.

2. You’re …

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Five worthy reads: The road to empowering employees through data democratization

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In the first Five worthy reads of this year, we’ll explore data democratization in detail, from its definition to its pros

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