Integrate Desktop Central MSP with Zendesk for a win-win situation

We’ve all heard it before: “It appears your ticket has been transferred to another department.” And we all know what it means.

Sometimes tickets are subjected to a seemingly never-ending journey between departments. End users raise requests and expect them …

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Don’t let passwords get in the way of your telecommuters’ work [Webinar]

Upwork estimates that 73 percent of all departments will have remote workers by 2028, with 33 percent of employees telecommuting full-time. With business becoming global and telecommuting catching up, organizations need to accommodate telecommuters quickly so they don’t miss out …

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Desktop Central enhances browser management with Browser Security Plus integration

Browsers today are available on most endpoints, and they’re used by nearly all employees on a daily basis. The extent of browser usage has made them a prime target for cybercriminals. Most malware is spread through browsers, making it a …

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Progress to acquire Ipswitch: Should users make a switch?

Progress, a provider of application development and digital experience technologies, is set to acquire Ipswitch, a producer of secure data file transfer, mailing tools, and network management software. As shown below, major acquistions are nothing new to Ipswitch, which had …

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Hands-on training awaits at our Dallas User Conference

Our last two User Conferences were abroad, but it’s time to return to the states for our Dallas User Conference. We’re kicking off our first User Conference in Texas on Wednesday, April 24. You know what they say about the …

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Five worthy reads: How organisations can exploit the potential of enterprise IoT

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we address the steady adoption of IoT across enterprises.

The Internet of Things (IoT) is ultimately all about data, …

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How strong are your passwords?

If you’re in IT, you likely know that you should never use weak passwords to secure your business accounts. However, with the average business user using around 191 passwords, the battle was lost 100 passwords ago. Users cope with …

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Remote desktop connection software: The key to efficient IT management

Remote desktop connection software

Being in two places at once may be every multitasker’s fantasy, but for many IT pros, being in two places at once is just part of the job. Using a remote desktop connection software, IT administrators can be present in …

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Still troubled by weak passwords in your Windows environment? Join our webinar to learn about strengthening passwords

As an administrator, keeping your Active Directory (AD) environment secure falls on you! Relying on passwords only for authentication is asking for trouble, especially when users set weak passwords like Password@123. Administrators need a way to ensure users are who …

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Want secure access to Windows logons and multiple cloud apps? ADSelfService Plus is a two for one

Enterprise applications have become an integral part of a tech user’s life. Although the utility and user experience of these applications has been getting better, the risk of cyber attacks has also been on the rise. That’s why it’s important …

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