ChatGPT is quickly being adopted for optimizing pretty much any vertical. You can write reports, come up with content, analyze data, and even get the tool to write code for you. Gartner predicts that by 2025, the AI market would be worth about $134 billion.
Thankfully, many businesses are embracing this technology instead of acting hostile. This is a good thing because there is a multitude of ways in which enterprises can leverage ChatGPT. In this week’s Top Tips, we’ll highlight five ways enterprises can optimize how they function by successfully implementing ChatGPT.
1. Humanize your chatbots
Of late, chatbots are being positioned at the frontline of customer service processes. Most support features of popular applications, services, and products implement chatbots to provide quick resolutions for basic customer queries. Powerful machine learning-trained AI chatbots, such as Intercom’s Fin, harness ChatGPT’s ability to provide accurate yet humanized responses. ChatGPT by itself doesn’t provide much in terms of customization but GPT-3 and above allow for integration with other tools.
2. Get quick and accurate insights
Sifting through tons of data to make reports can be cumbersome, mundane, and boring, to say the least. But with the right prompts and inputs, ChatGPT has the ability to recognize data trends that often escape the human eye. Exploratory data analysis (EDA) can be effectively carried on ChatGPT by entering a series of prompts and commands which in turn delivers impressive and insightful results.
3. Make marketing easier
Needless to say, ChatGPT can quite literally write an entire article when prompted adequately. But what if an enterprise wants to expand their marketing team to cover advertising as part of their purview? Although their rag tag group of writers are good at telling compelling stories, they aren’t experienced in crafting catchy one-liners. By providing adequate commands, prompts, and inputs into ChatGPT, we can now transform content writers into copy writers. Not only this, any market research or study can easily be done using ChatGPT.
4. Train your employees better
Gone are the days when you’ll have to assign corporate trainers and mentors for new hires in your organization. Using ChatGPT, you can now generate new-hire training content tailor-made to meet any of your organization’s demands. Any refresher courses or FAQ documents can also be made and added to your current repository of knowledge base documents.
5. Hire the right people
Not only can ChatGPT assist with handling the operational functions of an organization, but it can also provide a lot of insight into the new candidate selection and recruitment process. ChatGPT can optimize the entire recruitment function end-to-end, from creating keywords for job descriptions to creating a question bank for the interview process. Further, ChatGPT can even help with market research on the job market, looking at the data at hand to identify high-demand jobs and also to find the right kind of people to fit the job descriptions at hand. What’s scarier is that this tool can also go as far as to assess a candidate for the role, using their information and comparing it with the job description.
All in all, ChatGPT is a powerful tool that can definitely help optimize productivity and output when used effectively. Even though a few organizations have already recognized its benefits and have started implementing it in their processes, it’s imperative not to see this as a hostile takeover and embrace the technology in a way where we can have AI working in unison with humans. At an enterprise level, ChatGPT has the ability to provide end-to-end solutions to everyday problems. However, to solve your everyday IT problems, take a look at ManageEngine’s suite of end-to-end IT management solutions.
