[Free seminar] Can businesses rely on AIOps to enhance ITOM?
Over the past two years, AIOps has seen tremendous gains, with more businesses adopting it and some becoming more adept at utilizing it. A survey conducted by Masergy says nearly 94% of IT leaders firmly believe that AIOps adoption in today's ITOM is critical.
Enterprises have started implementing AIOps in ITOM to replace traditional ITOps tools and compete with modern business demands. However, a lot of businesses are still behind on this or continue to struggle with making AIOps work in their ITOM.
What is AIOps and how will it benefit your business?AIOps, defined by Gartner® as artificial intelligence for IT operations, combines machine learning and big data to automate IT operations processes. There are three key stages of AIOps:- Observe: Better contextualize events, detect anomalies, and analyze performance metrics with historical and real-time data from different applications.
- Engage (ITSM): Automate tasks, analyze risks, and manage knowledge to navigate incidents and changes.
- Act: Use a variety of automation tools, including scripts, runbooks, and application release automations.
- Make sure adopting AIOps in your ITOps aligns with your business needs.
- Take a small workload from your company that needs improvement, and collect all the data about it.
- Train your AIOps by feeding it the data you've collected.
- Automate tasks and monitor them while AIOps does the work for you.
- Talk to your peers about what it does, as some might have job insecurities over AI.
- Deploy AIOps phase by phase in your ITOM starting with small problems before moving on to bigger ones.
- Monitor AIOps even after deploying it to make sure it's working properly.
- The role AIOps plays in today's ITOM
- How to achieve in-depth visibility into network performance
- How to accomplish greater control over all network operations
- How to leverage full-stack application monitoring for end-to-end visibility
Event details:
Date: Oct. 20, 2022
Venue: The Capital Menlyn Maine, South Africa
Time: 8:15am–1:15pm SAST
Comments