In IT infrastructure management, integration of tools/software with one another has always been a crucial requirement. In Network Change and Configuration Management (NCCM), which predominantly deals with change control, such integration becomes all the more essential as network configuration data lies at the core of enterprise network administration. However, due to the inherent incompatibility issues among tools, the integration goal is fraught with too many roadblocks. DeviceExpert now breaks all the barriers in integration efforts through its REST APIs. Any third-party application or software can integrate with DeviceExpert directly and add, access and extract data.
Many customers of DeviceExpert, especially the big enterprises that rely on enterprise CMDB as the centralized repository of critical data from diverse applications, always wanted to integrate DeviceExpert with CMDB to have a completely centralized, integrated, holistic and consolidated change control and management. To achieve this, DeviceExpert provides REST APIs, which allow third-party applications to extract data from DeviceExpert and put them into CMDB and also trigger operations in DeviceExpert as a reconciliation or troubleshooting measure based on the ‘ground-realities’ in the CMDB.
The comprehensive multi-vendor NCCCM capability of DeviceExpert, combined with REST APIs can now provide critical feed to the enterprise CMDB helping administrators gain enhanced visibility on the happenings in the network and thereby achieve better management of network assets.
In addition, DeviceExpert integrates with ManageEngine’s flagship product – OpManager, the Network Monitoring Solution in the form of NCM plug-in. With REST APIs, customers can now leverage network monitoring, configuration management and change control in complete alignment with the enterprise CMDB, keeping it up-do-date with respect to device configurations.
In a significant benefit to the customers of OpManager with NCM Plug-in, the new set of APIs strengthen the workflow engine in OpManager and help IT teams accelerate fault remediation through workflow-driven network automation. Administrators will now be able to configure the workflow in such a way to rapidly respond to business priorities. For instance, an alarm from a system to OpManager might mandate configuration backup of a particular device. This activity can now be automated as part of workflow leveraging the power of APIs.
APIs made available now help perform various tasks, including inventory management (device addition and deletion); configuration backup; compliance status; executing show commands on devices; fetch device properties and executing templates and scripts that automate repetitive configuration tasks.
Trusted by administrators across the globe, DeviceExpert automates many of the manual tasks that had consumed the time of an organization’s IT and network management teams. The availability of REST APIs strengthens DeviceExpert’s functionality further and makes it a much more powerful tool at the hands of network administrators enabling them take total control of network device configurations.
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