Ransomware has become the primary cyberthreat organizations worry about, especially after WannaCry in 2017. With the evolution of ransomware, businesses always need to be aware of their network ecosystem, especially since...
What IT asset management (ITAM) is, and how it can streamline business
IT asset management is a humungous task for any business, but with the proper tools this task can be simplified; IT asset management software, for...
Meet your new IT assistant, Zia
As a system administrator, you juggle multiple tasks simultaneously: patching systems, deploying requested software, keeping unauthorized devices out of the network, taking care of licensing, and so...
Remote desktop connection software: The key to efficient IT management
Being in two places at once may be every multitasker’s fantasy, but for many IT pros, being in two places at once is just part...
Microsoft Patch Tuesday updates for March 2019
Microsoft has just released its March installment of Patch Tuesday updates to address 66 vulnerabilities in its applications. Of these 66 vulnerabilities, two are currently being exploited...
What is remote monitoring and management (RMM)?
Remote monitoring and management (RMM) is the process of tracking, monitoring, and managing endpoints for multiple clients. It is mostly used by managed service providers (MSPs) to provide IT services to organizations...
The what, why, and how of unified endpoint management
IT management has become a department that exists in every business ecosystem, irrespective of verticals. Those who are responsible for taking care of IT...
Automated billing: A must-have feature for MSPs
Although a manual billing process might initially be sufficient for your organization, it can become exasperating as your customer base grows. Given that many managed service providers...
Are you an IT admin for an MSP? Life’s about to get easier!
Being an IT admin in an MSP is a tough job. Not only are you supposed to take care of the endpoints in your network, but you also...