Monitor your geographically distributed VoIP deployment
ManageEngine releases new Distributed Edition of VQManager-version 7.0 which is highly scalable for mid and large Enterprises and Service Providers with geographically distributed locations.
VQManager Distributed Edition is built on a Central – Probe architecture. Central Server provides a centralized console UI to view the data collected periodically from all the sites(probe server installed at individual sites). With this latest release, you can monitor more than ~1000 concurrent calls spread across multiple VLANs in a single location as well as your geographically distributed VoIP network by installing multiple probes.
Today we’ll see what’s present in the all new ‘Calls Report‘ section, found under VQManager’s “call” tab.
For the sake of simplicity, VQManager broadly categorizes calls as either Successful or Unsuccessful calls. Further categorization is done based on the call tear down status.
Unsuccessful Calls split
Analysis has to be started once a call fails, ie an Unsuccessful call. It is almost impossible to debug each and every unsuccessful call that happens in the network so VQManager’s ‘Unsuccessful Calls split’ pie chart lists the ‘Top 10’ reasons for unsuccessful calls. In a call center or large enterprise the ‘Busy Here’ reason w
While monitoring your VoIP set-up, two high priority areas to be tracked are QoS(Quality of Service) and Call drops. In our upcoming release, we have added two new graphs which help in quicker troubleshooting of poor call quality and call drops.
1. The ‘Call Quality Trend’ graph
This new graph is a line chart plotted every hour, showing the successful calls categorized based on quality distribution [Good, Tolerable and Poor]. One can click on any of the data points and drill-down to the call list showing the calls that contributed to the bad quality and further debug by accessing individual Call Details pages. Based on the history data range chosen in the calendar, one gains insight on the call qua…
Hope things are fine and in the best of spirits.
It’s again time for good news from our side. Get ready to shed the old and embrace the new. We happily announce the release of VQManager 6.1.1, a milestone release quickly following VQManager 6.1. The 6.1.1 version comes with feature enhancements, a cool new User Interface and also some fixes. Thanks to you all for the valuable feedback and the suggestions.
Will ring you soon with another update.
Post the H.323 release, VQManager continues to go places and this time we are accompanying a big ManageEngine team alongside dedicated ManageEngine European partners. Mark Miller’s team at VoIPPlannet and TMCnet gave us just the right beginning to our “shout-out-loud” plans on letting the VoIP world know of a truly simplified, complete, cost-effective VoIP monitoring solution ;). Now that VQManager supports most VoIP protocols in the market, we’re quickly adding features and improving on performance – expect the next product release very soon!
So Europe, we’re coming over to meet u in your neighbourhood. We’re arranging a Roadshow from Denmark to Swed…
We’ve built you a configuration wizard that’s more than just pretty.
This screen appears when a user logs into VQManager for the first time. All first-time users can now breeze through the steps to set up VQManager to start reporting on VoIP traffic. Access the help card found on the top right corner of the wizard for more details on each screen.
So it’s not just the product log-in screen that’s got prettier in the latest VQManager 6.1
As we had promised, here we are with the inbuilt option to get a packet capture of your VoIP traffic for troubleshooting.
If you felt even one is more, no problemo.. Enough of the sniffer.exe… command, the option blah blah for the capture.
Here’s how simple it is!!
As you click on the ‘Create the latest support information file‘ from the ‘Support’ tab, you get this form to fill up the details. Just check the ‘Add packet capture file to support log information’ checkbox and enter the details.
Click on ‘Send’. In a few moments, the job’s done. The rest we don’t need to say, do we??
we’ll be back with more…
We’ve been having a great month. The latest Beta that supports the H.323 protocol has been received well by our testers and evaluators and we now want a lot more of you to have a feel of it.
ManageEngine is travelling to the US for two shows:
NXTcomm 08, June 16-19, 2008, Las Vegas, NV, Booth SU8207
The team includes Sujith Regan from VQManager. Go ahead and get to know in and out of VQManager with this guy! Technical feasibilities, product direction, VQManager – the beginnings, deployment advise, limitations, tips.. Regan’s the man.
See you soon. Cheers!
VoIP protocols to support.. alarm triggers to add.. inbuilt reports to have.. QoS & other call details to track..
In addition to sending us your feature requests, you can now post them in an open forum and check out how popular your requested feature is with other VQManager users.
Do post your feature requests using the link above and make yourself a part of every release VQManaqer goes through!