At ManageEngine IT360, we always strive to ensure that the user must be able to perform complex tasks with little or minimal effort. In this post, I am going to talk about the three different operations you can perform in Dashboard page.
- Generate different views of your IT business services
- Create new business service
- Create customized dashboards for various stakeholders
Now lets get into it one-by-one…
1. Generate Different Views of Your IT Business Services
ManageEngine IT360 offers four distinct views to view your IT business service(s). They are:
1. Your traditional List View
2. Tree View
3. Plasma View and
4. Global Business View
In your List View mode, you will be able to see the a bit more in-depth about the various business services that you have created. You will view the Availability, Health, Monitor Status, and Today’s Availability (in % of uptime) of each business service created within IT360. By clicking on the health or availability icon, you can view the complete Root Cause Analysis (RCA) of the business service.
In Tree View mode, you can view entire list of business service sub-groups and its monitors. In this view, you can view the availability and health of those monitors. It also displays the list of ‘Uncategorized Monitors’ which are being monitored through IT360 but not associated with any of the business services.
With Plasma View mode, as the name suggests, you can display the entire list of monitors in a huge plasma screen. This view will contain the monitor’s current status, major alarms created so far along with its business services health & availability.
And Global Business View displays the entire business services combined under a single business view. As before, you can host them in a large plasma screen for display.
2. Create New Business Services
‘Add Business Service‘ is probably the most critical link in this page. This invokes the business service wizard. With the help of this wizard, you can create a new business service and associate critical monitors (network devices, apps, servers, etc) which are crucial for the business service operation. (I will be blogging about this later).
3. Create Different Dashboards for various stakeholders
This is probably one of the most important tasks of all. This operation allows you to create different dashboards for various stakeholders. You can create Network Dashboard for your Network Administrator, Server & Application Dashboard for your IT Administrator and Traffic Dashboard for your System and Network Administrators. In addition, you can also view existing dashboards and business views of various business.
To create a new dashboard click on any of the ‘Add‘ link to create a Network,Server & Applications or Traffic dashboards.
So what are you waiting for? Go ahead and try these options 🙂
