Dear Users,

We are glad to release the HotFix build #6502 for ManageEngine FacilitiesDesk.

Existing users (from Build number: 6501) can apply the Hotfix 6502 from the following link:

Follow the below instructions to apply the Hotfix:

New users can directly download the exe/bin file of the product from the following link:

What’s New?? From build 6501…

  • New criteria ‘Mode’ added in SLA
  • Removing Craftperson’s login has been enabled
  • Craftperson’s can view check-list and safety tips in their Work Request

Below are the issue fixed in the build 6502:

  • Work Request created from Preventive Maintenance at the wrong time
  • User’s login with Active Directory Authentication
  • Work Request additional fields in Custom Reports
  • Removing Supervisor’s login
  • Change Craftperson’s login name
  • Work Trade not getting properly to the respective supervisor in Work Request template
  • Requesters view their department tickets
  • Work request bulk edit
  • Asset/space maintenance request filter by left-nav space tree in Work Request list view
  • Purchase Order approval limit

Kindly send your valuable feedbacks to

Warm Regards,
FacilitiesDesk Team

  1. Aaron

    Any news about when the new version of FacilitiesDesk will be out?

  2. I’m not sure exactly what you mean about getting the design on the paper. Hotfix crystals are applied with either an iron or a heat-setting tool with interchangeable tips.