Blog archives

ServiceDesk Plus Database Performance Tuning

MySQL Performance Tuning Script ——————————————- If you feel ServiceDesk Plus is slow, here are a couple of performance tweaks to make SDP’s MYSQL database more...

ServiceDesk Plus 2 min read Read

sFlow feedback

So how is your sFlow evaluation getting along ? the general response has been quite encouraging. For those of you who feel stuck in enabling...

NetFlow Analyzer 1 min read Read

Sending us the log files

There has been many a time when we need users to send us log files of VQManager. This log file helps us to debug specific...

VQManager 1 min read Read

ServiceDesk Plus Training in US – New and Improved

Walking the way and not showing the way Earlier: In our previous trainings – We shared ServiceDesk Plus best practices – You tried to implemented...

ServiceDesk Plus 1 min read Read

SP5 for MEDC supports computers, OUs in SoM

Service Pack 5 for MEDC released Service Pack 5 for Desktop Central has been released. I take this opportunity to show my deep sense of...

Endpoint Central 1 min read Read

Wireless Hacking: Beware of fishing

Yahoo! had an article about wireless attacks. LATimes wrote about it. We have heard about it many times and here it is again. These articles...

wifimanager 1 min read Read

Internet Access ?

To download the patch (exe) files the Desktop Central server needs the Internet Access. It may be a direct connection or proxy connection, otherwise the...

Endpoint Central 1 min read Read

Automated Patch Deployment

One of the features called “Automated Patch Deployment” available in Desktop Central. Periodically (weekly or monthly) it will download the latest vulnerability details from our...

Endpoint Central 1 min read Read

Podcast on “Challenges to being an MSP”

Its great when someone from the industry shares his thoughts and views on a subject, rich with his experiences to quote, expanding your knowledge horizon....

OpManager 1 min read Read