Running through my daily read lists, while on Network World Asia I came across the featured article ‘How to maintain security without increasing the operational load on IT staff‘ by Joe Golden an IT manager. Golden’s pain points were his increasing network load and minimal staffing to handle this load.
This didn’t surprise me at all, I hear many IT managers and administrators with the same woes. More users are logging into the network, applications are many and devices of all types are jostling for network space. Almost like an out of control crowd at a rock concert with the bouncers trying their best to keep them storming the stage or from starting a brawl.They are valid ticket holders yet can disrupt the whole show. Its a hard job!
In addition, you’ve got backstage pass holders, crew members and all sorts of official pass holders who also need to move around the restricted areas. How’s a bunch of tough looking bouncers going to manage it all?
Time for the reinforcements folks! Golden has listed out a few great pointers on how operational load can be reduced in some areas with the help of tools. One of them is the use of automated password reset tools which can save companies thousands of dollars and a huge amount of time as opposed to using help desk to perform the same task.
ManageEngine‘s ADSelfService Plus (ADSSP) is one such great password management tool. As the name suggests, ADSSP is completely self serviced enabling end users to reset their passwords bypassing the helpdesk. No more frantic midnight calls to helpdesk to reset a password.
Another area Golden finds that staff can be relieved from is Log compilation. Programs that automatically process log data to keep staff updated on any possible threat to the network can significantly reduce staff overload whilst ensuring greater security.
We couldn’t have agreed more, sifting and analyzing logs are not what staff should be spending time on. Specially when you can get great reports and set up alerts by letting ManageEngine‘s EventLog Analyzer do the laborious work.
Let ManageEngine act as the security guys at your network’s concert.
Maybe now you and your staff will have more free time to go have some fun at a real concert than watch it on Youtube!
Go check out our goodies while I find tickets for the next concert. 
