ITAM – a key step in reducing operations costs

Economy is not in your control, your organization’s operation costs are! The economy curve isn’t exactly going north and it is important for you, as an asset manager, to contribute for reducing operations cost. In a recent article by Gartner …

ManageEngine 2 min read

ManageEngine @ Cisco Live!

Just wanted to let you know that we are participating in Cisco Live!, Las Vegas. We will be at booth no. 635 and will be more than happy to meet with you. You can meet the ManageEngine team in person …

ManageEngine 1 min read

It’s raining iPads

What’s with the recent display of so much love in the form of iPads towards  prospects. Recently, I came across at least 3 big brands giving away iPads to prospects and customers, asking them to enter a competition. Of course,

ManageEngine 1 min read

ManageEngine User Conference 2011

We are happy to announce the first ManageEngine user conference which is all set to happen in March. We are starting it off with two conferences in the US, one in New York City and another in San Francisco. There’s

ManageEngine 1 min read

Service Level Agreement – Hows & Whats ?

Service Level Agreements are fundamental to both providers and recipients of services. They define the terms of engagement – the rules that will govern the relationship of the MSPs & their clients which are formally defined in terms of time.ServiceDesk …

ManageEngine 2 min read

Fetch & Dispatch tickets from multiple Email Accounts.

The biggest hurdle an Managed Service provider faces every day is  fetching Emails from multiple accounts and routing them to appropriate queue. In fact most of the MSPs have a helpdesk coordinator or an agent whose day to day job …

ManageEngine 2 min read

Microsoft buys Opalis ! You don't have to!

 Last month I wrote about CA acquiring NetQos. Today Computer World reports that Microsoft acquires runbook automation vendor Opalis for $60M. Till now Opalis business model has been to sell to large IT organizations with existing investments into HP, …

ManageEngine 1 min read

Another standalone IT Management vendor (NetQos) falls ! Sells itself to a Big 4 vendor (CA in this case ! )

 This is one story that keeps repeating again and again ! Standalone Network Performance Management software vendor NetQos, sells itself to CA for about $200 M in cash.( (like Altiris /Symantec, Opsware/HP, Concord/CA, Scriptlogic/Quest etc.)

It is sad …

ManageEngine 1 min read