ManageEngine Applications Manager has been positioned in the Customer’s Choice quadrant in the 2024 Gartner® Peer Insights™ Voice of the Customer for Observability Platforms.
Why it matters?
Applications Manager has consistently been recognized as a Customers’ Choice, reflecting the positive feedback from customers worldwide. This recognition is based entirely on customer reviews, making it a key indicator of how users value our solution.
How has ManageEngine performed?
The Gartner® Peer Insights™ Voice of the Customer is a document released annually that offers insights to potential buyers—IT managers, CIOs, and decision-makers—drawn from reviews posted on Gartner Peer Insights™.
Vendor performance is evaluated using two key metrics: User Interest and Adoption (X-axis) and Overall Experience (Y-axis) over an 18-month period.
ManageEngine has been recognized as a Customers’ Choice. This recognition is based on 128 reviews*, with an overall rating of 4.6 out of 5, and a 93% Willingness to Recommend score during this review window.
Key findings: What’s inside the report
- With 1,700+ verified user reviews, gain a comprehensive view of the observability platforms market and key insights from real user experiences.
- See what users say about ManageEngine’s product and support experience.
- Compare ManageEngine with other observability vendors to see how it performs in key areas.
See the full details in the report—read now.
We’re extending a big thank you to all of our customers who submitted reviews. Your feedback molds our products and customer journey, and we look forward to building on the experience that earned us this distinction.
Please share your own Applications Manager story with us on Gartner Peer Insights™.
*Source: Ratings based on 128 reviews as of October 2024
Gartner, Voice of Customer for Observability Platforms, Peer Contributors, 27 December 2024.
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Manageengine.