Unified service management | June 9, 2015SITS ‘15 and (IT) SM Lessons from the London Underground SITS’15 happened last week at Olympia in London, and it was two days of full-fledged ITSM....
ServiceDesk Plus | February 27, 2014Are you aware of the Seven Deadly Sins of IT Incident Management? IT environments today are boiling cauldrons of complexity triggering incidents that can...
ServiceDesk Plus | January 27, 2014Seven Tips for Handling a Super Bowl Spike for Your IT Help Desk Super Bowl Sunday is traditionally known as a day when people across America, and even...
ServiceDesk Plus | January 22, 2014The Top Five Steps to a Highly Effective IT Help Desk in 2014 It is that time of the year again when you sit down, take stock of your IT Help Desk's...
General | November 21, 20135 Reasons Your Help Desk Should Get in the SaaS Lane Forrester recently announced the results of their third annual ITSM survey at Fusion 2013,...
General | June 15, 2011Active Directory Integration with ServiceDesk Plus On-Demand This is ONE BIG NEWS: ServiceDesk Plus On-Demand and Active Directory say ‘ I do’ ...
kumaravel.ramakrishnan@zohocorp.com
