Latest Posts

Enhanced change management in ServiceDesk Plus: 5 tips to simplify your change implementations

Do you manage your organization’s IT infrastructure? Then you’ve probably dealt with change management in some capacity. IT change management—in particular—is an IT service management (ITSM) process where alterations to some or all the components in an organization’s IT infrastructure …

ServiceDesk Plus 2 min read

How to prioritize your top security alerts for better SIEM

Receiving alerts when a critical event occurs is the first step in responding to a security incident. But as any security expert knows, analyzing log data can get chaotic when you have to sort through the massive volume of events …

IT Security 1 min read

GDPR lessons from the Octoly data leak

Back in 2017, Forever 21, Hyatt Hotels, Uber, and eBay all had their fair share of cybersecurity incidents. And now Octoly, a Paris-based influencer agency, is facing their own security vulnerability. Octoly recently confirmed that it has experienced a data …

ManageEngine 2 min read

Five worthy reads: Machine learning, the next phase of cybersecurity

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we cover how machine learning can be applied in the cybersecurity field.

With the number of cyberattacks growing with …

ManageEngine 2 min read

Breaches at OnePlus and National Stores reinforce the importance of PCI compliance 

January saw another round of significant credit card data breaches, one of which was the OnePlus breach that compromised the credit card information of around 40,000 customers. The mobile phone manufacturer experienced a breach on one of its servers, and …

IT Security 2 min read

Microsoft Patch Tuesday February 2018 updates  

Patch Tuesday February 2018 Updates

As usual, ManageEngine is here to present you with Microsoft’s Patch Tuesday Updates, this time for February 2018. This month’s update includes patches for 50 vulnerabilities, along with patches for the infamous processor bugs Meltdown and Spectre.

In addition to …

Desktop Central 2 min read

Ransomware attackers and victims fall victim to ransom theft

Recently, there has been a string of attacks affecting some ransomware victims who pay their ransom in an attempt to regain access to their encrypted data. These ransom payments are being intercepted by a third party, ironcally turning the ransomware …

IT Security 2 min read

Webinar: Top 7 priorities for service desk managers in 2018

7 ITSM Priorities 2018

With chatbots enabling self-service, artificial intelligence playing a big role in building cognitive automation, and predictive analytics helping with decision-making, there is no denying the fact that IT service management has exciting times ahead. But with these changes also comes …

ServiceDesk Plus 1 min read

Gartner positions ManageEngine in Magic Quadrant for SIEM, again

Two in a row and much more to go! For the last two years, ManageEngine has been recognized in Gartner’s Magic Quadrant for SIEM and Critical Capabilities for SIEM reports.

Click here to get a complimentary copy of Gartner’s 2017

IT Security 2 min read

ADManager Plus’ Custom Reports, part 4: Creating custom LDAP query-based reports

In the first three parts of this blog series, we saw how ADManager Plus’ Custom Reports feature helps you create your own Active Directory reports based on filters and custom attributes. In this blog, we will learn how to create …

Active Directory 2 min read