Meeting MSP Demands with IT360 MSP Edition

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Managed service providers, or MSPs, provide multi-faceted services that include monitoring network devices, servers, applications, bandwidth, and traffic. They also maintain customer-specific views and associated role-based access controls as well as provide restricted access to views.

However, MSPs can’t afford to run NOC operations on a per customer basis. Instead, MSPs may have to group devices or servers in individual business or customer groups and assign them to a technician or an administrator. This basically means MSPs must be flexible as well as rigid to ensure exceptional customer┬áservice. Let’s see how ManageEngine can help achieve just that.

ManageEngine IT360 MSP Ed…