Meeting MSP Demands with IT360 MSP Edition


Managed service providers, or MSPs, provide multi-faceted services that include monitoring network devices, servers, applications, bandwidth, and traffic. They also maintain customer-specific views and associated role-based access controls as well as provide restricted access to views.

However, MSPs can’t afford to run NOC operations on a per customer basis. Instead, MSPs may have to group devices or servers in individual business or customer groups and assign them to a technician or an administrator. This basically means MSPs must be flexible as well as rigid to ensure exceptional customer service. Let’s see how ManageEngine can help achieve just that.

ManageEngine IT360 MSP Ed…