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Home / Tags:cost saving

Why endpoint management is your best defense against a recession

General | May 4, 2023

Why endpoint management is your best defense against a recession

In the face of a looming recession, companies are hunting for ways to reduce costs and...

8 KPIs that every IT help desk needs to know – KPI 7: Cost per ticket

ServiceDesk Plus | December 23, 2016

8 KPIs that every IT help desk needs to know – KPI 7: Cost per ticket

Earlier, I introduced the eight KPIs that are critical to every IT help desk. These KPIs...