Active Directory Around the World

When it comes to Active Directory, March and April were truly active. I traveled over 50,000 miles to make 12 presentations in 10 cities spread over seven countries. Those two trips around the world taught me a thing or two about Active Directory, administrators, and the dedication that admins have to their jobs. I visited cities around the world, helping administrators understand where the Microsoft tools lack features and efficiency and where ManageEngine tools fill these gaps. During my tours, I discovered that no matter what language you speak, which country you live in, or the culture you grew up with, administrators of Active Directory are all the same! When it comes to keeping Active Directory run

The Burn-Proof CIO: 5 Tactics For Surviving The Red-Hot Tech Sector

Technology is on fire. Technology-related sectors may have single-handedly pulled the economy back from the brink of disaster. A recent report by Ibis World reveals that 5 of the 7 fastest growing industries are related to technology. These industries are predicted to continue their meteoric rise in growth and importance. The data might suggest these are boom times for chief information officers. After all, CIOs are responsible for the information technology (IT) department within a company. Their charter is to evaluate and implement technology that can increase productivity of the business and ultimately grow revenues and profitability based on the successful implementation of technology. Unf…

How CIOs and IT Teams Can Make IT Matter Again

IT departments are being marginalized by SaaS, IaaS, PaaS and the rest of the cloud-driven “aaS”es. At least that’s what some are suggesting, like Scott Bils at InformationWeek. And I’m inclined to agree, at least in spirit, if not in the specifics. Highly automated IT services give end users do-it-yourself options — or perhaps more accurately, do-IT-yourself options — that undermine the value IT departments have traditionally delivered. And that means chief information officers and the rest of the IT team must adapt to meet changing demands and expectations — or risk becoming marginalized into irrelevance. The way I see it, most CIOs toda…

This Week’s Five: CIOs Making News!

This Week’s Five is a weekly column of five interesting reads from all over the web. This week we bring you news about CIOs: what they do, how they do it, and the difference they make! A company’s first-ever CIO catapults revenue from 6 billion to 18 billion in just four years
How often have you heard of a CIO turning the fortunes of a company? Well, here’s one who did just that, and how? By implementing some very simple IT management strategies. How much to outsource?
One of the key responsibilities of  a CIO is deciding on outsourcing strategies. The CIO needs to be awar…

This Week’s Five: The Changing Role of CIOs

This Week’s Five is the column where we bring to you a collection of five interesting reads from all over the web, with a different topic every week. This week, we are exploring the changing role of Chief Information Officers (CIOs) in the enterprises. Gone are the days when the CIOs were largely responsible for practices supporting the flow of information. Today, the role of a CIO has undergone a drastic change, where he plays a key role in setting the strategy and ensuring its execution. Since IT has moved from low to high priority, the CIO has become CEO’s ally, and in most cases, they drive business strategies together. We have brought together some interesting articles we’ve com…

From Dungeon to Corner Office: Evolution of the CIO

Last week, I attended the 2012 Midmarket CIO Forum. It got me thinking about how dramatically IT and the role of the chief information officer (CIO) have evolved. My first introduction to the world of IT was back in the late eighties. I was fresh out of college and working for a software company in Santa Cruz, Calif. I recall the technician who delivered and set up the new Wyse 55 terminal in my cube (yes, ASCII terminals!). He was a 1960s throwback. He wore tie-dye t-shirts, bells on his ankles, and he did not wear shoes. The IT team itself was housed in a room in the basement known as “the dungeon,” decorated in psychedelic posters, black lights and a couple of lava lamps. The head of IT — at the time, the equi…

Take me out, cries IT! IT360 now frees executives from desktop bondage with an iPad extension. Releases 9.0.5

Hi all,
We are happy to announce the latest version of IT360: 9.0.5 This edition is very important for us as it begins a journey into a whole new world with different features. Bringing mobi…

Delivering Deep Insights Into End User Quality of Experience

Hello All, I am sure all would be in the holiday mood after Christmas and with new year eve just few days away thinking something related to Network, IT , Applications or on top of all that WORK is least expected. Well here I am trying to pass on few tips to have a relaxing holidays without thinking much about the load and performance your IT is taking and delivering. In my previous blog I introduced you to Gartner’s five dimensions of APM and gave you a link to an APM digest blog where you got a deeper insight into those five dimensions. 

One of the critical dimensions explained in that article was end-user experience monitoring which, not very long ago, was considered a luxury. The industry didn’t re

5 Strategies to Help IT Operate at the New Speed of Business

Myriads of applications run businesses worth billions of dollars today. Thousands of network components support these business-critical applications and hundreds of sites are dependent on them. All this sums up to create a complex architecture which is beyond the imagination of a common man who just wants his application to be live all the time. For example, look at the recent high profile RIM outage which affected millions of users, who were kept in dark for four continuous days, worldwide. One definitely doesn’t want to be in such a situation in their business. The lesson we should learn from the RIM situation is how proactive an IT system should be to handle a crisis effectively while giving end user