This week’s five: SIEM 101

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about security information and event management (SIEM). Poor exam proctors. Imagine 30 to 40 people in a room, all scratching their heads and writing frantically. A proctor’s job is to keep an eye on everyone and make sure that nobody cheats. Now, imagine this room is a hundred times larger, with thousands of people writing. Let’s call it a hyper-class. Keeping an eye on everyone would take hundreds of proctors, right? Or, it could just take one tool: Software to keep track of each individual’s activity. Which option sounds better? You decide. Now, imagine this whole scenario at the enter

This week’s five: The yellow brick road of digital transformation

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about non-technical side of the digital transformation. Take a break from your busy life—just a minute or two. Look around. Almost everything that makes your life easier is digital. Imagine, just for a moment, living without your computer. Imagine living without your phone, your appliances, and all the other digital equipment around you. Hard to imagine, isn’t it? If the digital world affects an individual’s life this much, think of how much it must affect a whole enterprise.  As you can tell from recent history, the digital world is highly dynamic. Not more than two decades ago, mobile pho

This week’s five: The right way to go mobile

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about enterprise mobility. Switch on your computers, open any browser, and google “digital transformation.” Of the several results that Google throws up, one of them will be “enterprise mobility.” And I’m pretty sure the number of times this term appears will be far higher than most other terms. Ever wondered why? Digital transformation is a process of change that  depends on the simultaneous execution of several processes such as planning, adaption, collaboration, and innovation. With 4.61 billion mobile devices in the world, one of the most prominent catalysts th

This week’s five: Saving private “moron(s)”

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about IT security. “The computer is a moron.” – Peter F. Drucker An eminent thinker, Drucker’s intention wasn’t to undermine the amazing capabilities of computers. He merely underlined the fact that computers don’t make their own decisions—they just follow orders, regardless of who’s giving them. As long as the command syntax is correct, computers do what they are told. And unfortunately, all our advances, including those in IT, depend on these digital morons. No wonder IT is never safe. “There are only two types of companies: Those that have been

This week’s five: Gear up for the future of IT

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about the future of IT management. How fast does technology develop? We don’t have to explain Moore’s law to answer that—it’s pretty obvious. Just over a hundred years ago, humans flew for the first time. Now, we have the Voyager-I wandering beyond our solar system’s boundaries. Amazing, isn’t it? And how fast is digital technology growing? Well, it’s definitely faster than flight technology. I’d say now is a good time to prepare for your IT’s future, because it may come faster than you expect Take hybrid clouds, for example. A hybrid cloud is an in

This week’s five: The rising tide of IT innovations

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about the risks and challenges involved with IT innovations. Digital transformation has taken many shapes over time. There was a time when installing a room-sized mainframe was the big step for digital transformation. Today, there’s no one big step. Instead, there are several. The cloud could be called a big step. Mobility could be called a big step. Even IoT could be called a big step. All these technologies are like waves. And the rising tide, whether good or bad, always brings something extra along with it. In short, digital transformation doesn’t come without risks and challenges. Compared to the cl

Media round up!

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MediaRoundup
Here’s a round up of the latest media coverage on ManageEngine. We all know there’s a growing demand to improve IT service delivery and efficiency. And in order to improve, you have to know what went wrong. But how? All roads lead to analytics tools—you can analyze data from your service desk to identify inefficiencies. Bring your data to life! Did you know that one-third of businesses depend on end users to report application performance issues? Here’s the colorful proof! Where is identity management heading? Deep into the world of pas***rds. With almost 100 million new businesses launched every year globally, free tools and software to run IT by prominent players like ManageEngine a…

Manage your IT applications to boost customer satisfaction

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With a rapidly changing business landscape, applications usually drive the enterprise. As proof, a Gartner study reveals that in 2015, the annual IT application development investment was roughly 35 percent of total IT spending. In turn, any organization that is investing substantially in applications should have around-the-clock mechanisms to ensure optimal functioning of those apps, especially since service disruption leads to dissatisfied customers and diluted brand equity. Here’s how to use a monitoring system to elevate your customers’ satisfaction with applications: Experience What Your Customer Does Customer experience is an important dimension of marketing and has bec…

10 types of people sysadmins encounter

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Have your users ever had to worry about a network breach? Have they ever considered what might happen if a fire broke out in your server room? Do they simply take it for granted that the Wi-Fi and printer work without fail, day in and day out?

If everything IT is running smoothly, let’s be real—it’s mostly because you are an awesome sysadmin who takes care of everything!

The entire office would probably fall apart if it weren’t for your heroics, going out of your way to help keep the business afloat.

As a sysadmin, you encounter all sorts of people in your quest to ensure problem-free IT—people like those below, people who make an already challenging job even harder. And if you haven’t encou

This week’s five: Behind the digital transformation

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about some facts and figures on digital transformation. IoT, cognitive computing, cloud, machine learning, wearable tech. Big names, huh! These are the names of technologies you should be acquainted with. There’s a set of interconnected mainframes and devices— whether hardwired, wireless, or virtual– that your business depends upon. It’s called the IT, the nervous system of your business. And these technologies are going to have a huge impact on your IT, and thus your business, whether you like it or not. So, you better be prepared. Digital transformation is buzzing everywh