Launching ServiceDesk Plus Insider

Welcome back to ServiceDesk Plus Insider. Glad to roll it out….

http://insider.servicedeskplus.com/

What is SDP Insider?

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ServiceDesk Plus Insider is a discussion forum that brings together help desk managers, help desk technicians, and ServiceDesk Plus development team together. Customers …

ServiceDesk Plus 1 min read Read

Brian Lara’s nexus with ServiceDesk Plus

Now then i was watching Brian Lara in action on saturday at the M.A Chinnasamy stadium, Chennai in a cricket match against India. Tough luck…India lost. However, i had a thing to cherish when i noticed Brian Lara playing with …

ServiceDesk Plus 1 min read Read

Self service portal demystified

Now then in this new year I want to make it simple on Self service portal setup that most of the users get back to us with.

Please take note that both the users and the requestors log into the …

ServiceDesk Plus 1 min read Read

Evaluating ServiceDesk Plus vs TrackIT

It is OK to read this post even if you have purchased ServiceDesk Plus already. It will give you a lot of re-assurance.

If you are just getting started with evaluation of help desk software the following might come in …

ServiceDesk Plus 3 min read Read

ServiceDesk Plus Jamin’ Jamaica

This is the first time a whole month has just whizzed past me, just like that whizzzzz

We had a great ServiceDesk Plus training session in Jamaica for Digicel, the largest Mobile company in the Caribbean. I worked closely with …

ServiceDesk Plus 2 min read Read

ServiceDesk Plus Training in Calif, USA

Get A Great Start with ServiceDesk Plus Training

If you are planning to roll out ServiceDesk Plus to all your users. Make sure that you know what it takes to run and manage the right help desk solution. Get best …

ServiceDesk Plus 1 min read Read

Become a ServiceDesk Plus Insider

This is an open invitation to customers and prospects to work closely with us as we build the products you want to work with everyday. Although, we are already in touch with you while developing features or products. This is …

ServiceDesk Plus 2 min read Read

ServiceDesk Plus Scheduled Training in US

You Got the Best IT Help Desk. Now time to make the most out of it.

After interacting with a few customers, I found that most of them were using ServiceDesk Plus, just like their old help desk. It is …

ServiceDesk Plus 1 min read Read

ServiceDesk Plus Ad in SupportWorld

ServiceDesk Plus Ad in SupportWorld, Yes that’s what kept me from blogging. This is the first time we are doing a print Ad for ServiceDesk Plus.

From all the comments and all the feedback, one value clearly stood out clear.…

ServiceDesk Plus 1 min read Read