ServiceDesk Plus Training in Calif, USA

Get A Great Start with ServiceDesk Plus Training

If you are planning to roll out ServiceDesk Plus to all your users. Make sure that you know what it takes to run and manage the right help desk solution. Get best …

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Become a ServiceDesk Plus Insider

This is an open invitation to customers and prospects to work closely with us as we build the products you want to work with everyday. Although, we are already in touch with you while developing features or products. This is …

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ServiceDesk Plus Scheduled Training in US

You Got the Best IT Help Desk. Now time to make the most out of it.

After interacting with a few customers, I found that most of them were using ServiceDesk Plus, just like their old help desk. It is …

ServiceDesk Plus 1 min read Read

ServiceDesk Plus Ad in SupportWorld

ServiceDesk Plus Ad in SupportWorld, Yes that’s what kept me from blogging. This is the first time we are doing a print Ad for ServiceDesk Plus.

From all the comments and all the feedback, one value clearly stood out clear.…

ServiceDesk Plus 1 min read Read

Get SDP Database Into Great Shape

Just like one of those classic weight gain problems. We found that a few customer ServiceDesk Plus databases have taken in all the junk emails (food) such as Out of Office replies, mailer-daemons, and acknowledgement mails. And just like one …

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Reporting Live on ServiceDesk Plus Release 5500

ServiceDesk Plus 5500 was actually released on the 4th of July, quite a memorable date right!

ServiceDesk Plus Reports are enhanced to a great extent



– Custom Report Wizard

– Query reports

– Scheduled reports.

– More reports. …

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A Snap Test for your IT Help Desk Staff

– Are your IT Help Desk Staff informed on the latest developments in the industry

– Are your new support staff guided on an continous learning path

– Do you know what are your team’s key strength and weakness?

More …

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What Next? Italian or Brazilian Portuguese or…

After our localized release of SDP, the first ones to hit us (with lot of mails and posts) were our Italian Prospects (fans) saying “You should have done an Italian version too”.

From the comments to my previous blog

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SDP speaks Spanish, Portuguese, German, French, Swedish…

…Japanese, and Chinese.

Yes, we have released ServiceDesk Plus in 7 languages..

more language support is going to follow.

Now you can extend the ServiceDesk Plus experience to your local users. Before you start taking it for a ride, …

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