General | February 1, 2010Is Solarwinds going the Big 4 way? Last week Network management point-product vendor Solarwinds Inc.(NYSE: SWI) announced...
General | October 29, 2009Microsoft buys Opalis ! You don't have to! Last month I wrote about CA acquiring NetQos. Today Computer World reports that Microsoft...
General | September 14, 2009Another standalone IT Management vendor (NetQos) falls ! Sells itself to a Big 4 vendor (CA in this case ! ) This is one story that keeps repeating again and again ! Standalone Network Performance...
General | April 2, 2009How do you make Joe the (Server) Plumber understand the Business impact of IT ? When Salesforce.com had an outage earlier this year, Paul Rubens at ServerWatch wrote that...
General | January 6, 2009Running a multi-site helpdesk with ServiceDesk Plus 7.5 One of the most important new features in ServiceDesk Plus 7.5 is support for Multiple...