Post the H.323 release, VQManager continues to go places and this time we are accompanying a big ManageEngine team alongside dedicated ManageEngine European partners. Mark Miller's team at VoIPPlannet and TMCnet gave us just the right beginning to our "shout-out-loud" plans on letting the VoIP world know of a truly simplified, complete, cost-effective VoIP monitoring solution ;). Now that VQManager supports most VoIP protocols in the market, we're quickly adding features and improving on performance - expect the next product release very soon!
So Europe, we're coming over to meet u in your neighbourhood. We're arranging a Roadshow from Denmark to Sweden, France, Italy, Germany, Portugal, Poland and the UK on September 8th to October 3rd.
Check out the dates here: http://manageengine.adventnet.com/euroroadshow/agenda.html
Our speakers: http://manageengine.adventnet.com/euroroadshow/speakers.html
You can register here: http://manageengine.adventnet.com/euroroadshow/registration.html
We very look forward to meeting you!
We’ve built you a configuration wizard that’s more than just pretty.
This screen appears when a user logs into VQManager for the first time. All first-time users can now breeze through the steps to set up VQManager to start reporting on VoIP traffic. Access the help card found on the top right corner of the wizard for more details on each screen.
So it’s not just the product log-in screen that’s got prettier in the latest VQManager 6.1 
We’ve been having a great month. The latest Beta that supports the H.323 protocol has been received well by our testers and evaluators and we now want a lot more of you to have a feel of it.
ManageEngine is travelling to the US for two shows:
NXTcomm 08, June 16-19, 2008, Las Vegas, NV, Booth SU8207
Cisco Live, June 22-26, 2008, Orlando, FL, Booth 332
The team includes Sujith Regan from VQManager. Go ahead and get to know in and out of VQManager with this guy! Technical feasibilities, product direction, VQManager – the beginnings, deployment advise, limitations, tips.. Regan’s the man.
See you soon. Cheers!
VoIP protocols to support.. alarm triggers to add.. inbuilt reports to have.. QoS & other call details to track..
In addition to sending us your feature requests, you can now post them in an open forum and check out how popular your requested feature is with other VQManager users.
http://roadmap.manageengine.com/index.php?category=VQManager
Do post your feature requests using the link above and make yourself a part of every release VQManaqer goes through!
Thanks,
Team VQManager
Venue: Mcenery Convention Center
Date : March 17-20, 2008
Catch our experts at Booth #542 and get to know the latest on ManageEngine VQManager. Prod further and walk away with yet-to-be-disclosed news on availability of new features and protocol support that’s in the works. Register soon for your free passes to the event!
Here’s a quick ‘How-to’ on configuring End-of-day call reports for an IP phone.
Get to the “Reports” tab, click on the “Add Report Profile” link found on the top-right side of the screen next to the Custom Reports header. Let’s take a typical requirement we’ve heard from many of our customers:
End-of-day report for all the poor quality calls experienced by a user’s phone.
Give a name to the report and specify the duration for which the reports are to be generated for (Today/Yesterday/Last 7 days/Last 30 days/Custom period).
For the first report criterion, we’ll zero in on all the calls made by Martin. Provide the necessary conditions: “URL” for “any” “contains” “martin”.(Criterion 1)
Click on the “Add Criteria” link to set another criterion so as to filter all the poor quality calls. Provide the conditions: “MOS” for “any” “less than or equal to(the symbol)” “3.4”(Criterion 2).
Make sure the radio button “Match all of the following” is selected so that you get the report to contain Martin’s poor quality (MOS less than or equal to 3.4) calls (Criterion 1 + Criterion 2).
Select the “Schedule & Email Option”. Select the “Daily” radio button so as to have the report generated daily. Provide the time at which you would like the report to be generated on. Next choose either of pdf, csv or xls formats for the reports. Provide the Email Ids to send the generated reports, multiple Ids to be separated by commas.
Just below the Report Name header, on the right side, the “column chooser” allows you to select the other fields/columns you want in the report. Not recommended to have more than 10 columns in the report – the generated report will not handle the many columns(will get cramped). You can also have the report sent to you as a link rather than as an attachment if the report size exceeds ‘x’ MB size.
Click on the Add button and you will now have Martin’s poor quality calls mailed to you everyday!
You know what you can do from these reports together with VQManager’s Calls tab – Problem Diagnosis, but that’s for another post. Or maybe you should have set an alarm whenever quality was beginning to touch those uncomfortable levels? Ok, I’m asking too many questions! We’ll be keeping you folks armed with more posts on how you could save yourselves a lot of work trying to keep your VoIP Up & Optimized.
Hola!
Cisco Networkers 2008 is happening at Barcelona, Spain on January 21-24. We at ManageEngine are not one to miss an occasion to meet up with the Cisco family, so here's welcoming you all to our Stand #49, venue - The Centre Convencions Internacional Barcelona (CCIB).
The meet also focuses on Cisco's initiatives in keeping Mother Earth as green and healthy as can be. From Cisco's site, here is how attendees can help with the 'Green Agenda':
Playing Your Part in Helping Cisco Networkers to go Green
* Travel by foot or public transport to the venue
* Turn off lights, air-conditioning and electrical items when leaving rooms
* Reduce room thermostats by 1 degree whenever possible
* Opt for electronic information rather than printed
* Print only when necessary and always print double-sided
* Use the recycled / chlorine-free paper provided onsite
* Set computers and peripherals to sleep when not in use
* Use the recycling facilities provided for any unwanted material
* Hand in badges and unwanted collateral on departure for recycling
* Visit the Green team in the World of Solutions to exchange ideas and tips
Looking forward to the event. Hasta pronto!
Echoes, garbled voices, static, disturbances, humming….?
So you’re frustrated with your VoIP quality and all ready to speak to your ISP/VoIP provider about the poor call quality. Here are a few quick solutions/checks just before you vent out your frustrations..
Still not solved? Pick up another phone and call up customer service.. You might want to download a VoIP Quality monitoring software and give that Customer Service Representative a few quick VoIP QoS(Quality of Service) stats too ;)
We recently spent a good 4-day break in "God's Own Country" - Kerala. We were at Munnar for 3 days and in Kumarakom for a day. Hills, tea gardens, mist, waterfalls, lakes, boats, coconut trees - pure bliss.
Just letting you know we're back, fully recharged and firing on all cylinders!
Cheers!
Team VQManager.
We are pleased to announce our presence in the VON Europe Autumn show held in Rome, Italy on September 26-27. Our experts at Booth #99 look forward to walking you through our ManageEngine suite of products and the latest VQManager 6.0.
Venue : Marriott Park Hotel, Via Colonnello Tommaso Masala 54, Rome, Italy
Date : September 26-27, 2007
Time : 9:00 am - 6:00 pm
It has been ten days after our release of the GA version of VQManager 6.0 and we are very thankful for the great support and acclamations from our customers and many of our evaluators. Here?s a summary of the latest in VQManager 6.0 :
- Added support for the Cisco Skinny protocol
- Detailed SIP and Skinny packet displays
- Live reporting focus in the monitor tab UI
- Customized, scheduled reporting
Look forward to seeing this and lots more from us at Rome!
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