VQManager Blogs

In a research study done by Network Instruments - of 273 network engineers questioned, almost half were concerned with their ability to monitor the quality of VoIP service.

Thought 1 - is not communication infrastructure health way too important to be left to the network engineer alone?

Thought 2 - with today?s fast-paced technology changes, is it not wiser to leave technology matters to those who know best?

What is of need is a monitoring solution that updates itself pronto with the latest technology developments and at the same time be of very good usability. Any individual in the organization should comprehend the tool, get to know the latest status of the VoIP network and be able to identify bottlenecks within just a few clicks. VQManager has always been a loyalist to simplicity of its User Interface. We?re very responsive to feedback/suggestions/new feature requests evinced by both our customers & evaluators and this has resulted in a very user-friendly tool, which anyone can sit down with and get a hang of within a few minutes.

I’d like to take this chance to thank VQManager users for their inputs and urge you not to stop shooting us those suggestions & feedback ? we love working with you. We?re slogging hard over our next release (lots of pleasant surprises in store folks!) and wouldn?t you just feel proud to be a part of that..

Cheers!

Team VQManager.

There has been many a time when we need users to send us log files of VQManager. This log file helps us to debug specific issues that we may not have come to know of just by the simple mail interactions.

VQManager 5.2 has in its Support tab an option that automatically generates this support information file (the log file). The ?Support File Creation? option is seen at the top of the support page together with a ?Create? button. Clicking on the ?create? button makes available the log file. You can download the created log file for your reference or send it to our support team. To send it, provide your e-mail ID, add a few comments about the nature of the problem and click on the ?Send? button. The log file together with the added notes will be sent to the VQManager support team who would happily get back to you ASAP!