“Five top tips for job-seeking IT graduates” presents the job skills Raj Sabhlok, president of ManageEngine, believes will get you employed. Australia’s Technology Spectator apparently agrees because the magazine covered Raj’s article.
Want to cut your inbound help desk inquiries by 30%? That’s what Certis Europe did. Check out “Certis Europe benefits from Application Manager” in Computer Business Review. The article explains how the crop protection company dramatically cut inbound help desk inquiries with ManageEngine’s Application Manager.
Yes, Yes!; the dissection of Real-time IT continues. From laying the introduction foundation of real-time IT to talking about business needs of the same, I shall talk about one of the most important technical aspects of real-time IT- an end user’s quality of experience. Why is this important? Well, I see this as the junction where end users and technology meet. This is where organizations must make sure that all the parameters and underlying supporting infrastructure should work perfectly to give an unmatched experience to end users.
Gartner says, “End-user experience monitori…