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The plot:

BMC ACQUIRES NUMARA,

BMC announced its acquisition of Numara Software, signaling its intent to enter the mid-market segment and offer SaaS and IT management solutions for Global 100 to small and medium businesses.

On Jan 30, BMC announced a definitive agreement to acquire Numara Software.

But first, a historical flashback:

 

  Back in 2004, BMC acquired Magic Solutions’ help desk management software (to enter — that’s right! — into the mid-market segment) and renamed it as its own BMC service desk express suite. For Magic customers, the costs went up, even as the ship went down.

ACQUISITION COSTS PAID BY CUSTOMERS

Marimba followed in the wake of Magic. Its configuration manage