This week’s five: The rising tide of IT innovations

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about the risks and challenges involved with IT innovations. Digital transformation has taken many shapes over time. There was a time when installing a room-sized mainframe was the big step for digital transformation. Today, there’s no one big step. Instead, there are several. The cloud could be called a big step. Mobility could be called a big step. Even IoT could be called a big step. All these technologies are like waves. And the rising tide, whether good or bad, always brings something extra along with it. In short, digital transformation doesn’t come without risks and challenges. Compared to the cl

Manage your IT applications to boost customer satisfaction

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With a rapidly changing business landscape, applications usually drive the enterprise. As proof, a Gartner study reveals that in 2015, the annual IT application development investment was roughly 35 percent of total IT spending. In turn, any organization that is investing substantially in applications should have around-the-clock mechanisms to ensure optimal functioning of those apps, especially since service disruption leads to dissatisfied customers and diluted brand equity. Here’s how to use a monitoring system to elevate your customers’ satisfaction with applications: Experience What Your Customer Does Customer experience is an important dimension of marketing and has bec…

This week’s five: Behind the digital transformation

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about some facts and figures on digital transformation. IoT, cognitive computing, cloud, machine learning, wearable tech. Big names, huh! These are the names of technologies you should be acquainted with. There’s a set of interconnected mainframes and devices— whether hardwired, wireless, or virtual– that your business depends upon. It’s called the IT, the nervous system of your business. And these technologies are going to have a huge impact on your IT, and thus your business, whether you like it or not. So, you better be prepared. Digital transformation is buzzing everywh

This week’s five: Elevate your network performance with a bird’s eye view

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This week’s five is a weekly column on five recent reads from all over the web. This week, we’ll talk about network performance management. What’s the next big thing going on in the world of IT? Most would say the cloud. But the cloud doesn’t run on it’s own. And neither do any of the on-premises components of IT. They all run on an unpredictable and complex operational system of data flows called the network. Now, the network can be really tricky. That is why we have network performance management (NPM) tools in the first place, to monitor activities all across the network. While enterprises already know the value of these tools, startups might think they’re not that important. But

One-third of businesses depend on end users to report application performance issues

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One-third of businesses depend on end users to report application performance issues
Nearly one out of every three businesses (32%) become aware of most application performance issues from their end users, according to a recent ManageEngine Application Performance Monitoring Survey. Given the relative maturity of the application performance management (APM) market, those numbers suggest quite a few IT teams still face basic APM challenges, including: ■ No monitoring solution in place – IT teams still do not have a monitoring solution in place or do not have a monitoring solution that is equipped to detect certain types of performance issues. ■ Monitoring solution is improperly configured – IT admins have not efficiently configured their monitoring. Others don’t…

[Webinar] How Application Discovery and Dependency Mapping can stop you from losing customers

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With ever shortening technology life cycles, change is not only constant but also quite frequent in today’s IT enterprise. So can your business keep up with such rapidly evolving IT? To stay on top of the change management game, you need to know exactly WHAT components constitute your IT setup, exactly WHERE each of them are, HOW they all are interconnected, and WHICH business service depends on each component. Otherwise, your IT will perpetually be one domino fall away from collapsing upon itself. Even a single unplanned change being introduced could potentially cause effects that ripple throughout your organization’s IT. By the time you get down to the root cause and take

Progress Is Good – Applications Manager Is Now a Challenger

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Gartner APM Magic Quadrant 2014
Recent enhancements and increased customer acceptance have placed Applications Manager as a Challenger in *Gartner’s APM-Magic Quadrant 2014. Over the last few years, changes in the business landscape have accelerated the adoption of application performance management (APM) in  organizations. With hundreds of APM tools vying for attention, it’s difficult for organizations to choose the perfect tool. Cost, complexity, and features figure prominently in the evaluation process. Gartner plays an important role in this market in terms of suggesting the right APM tools for various industry verticals. To help organizations make informed decisions and formulate a sound APM strateg

Top Tips for IT Job Seekers, APM Business Benefits, and More

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Five top tips for job-seeking IT graduates” presents the job skills Raj Sabhlok, president of ManageEngine, believes will get you employed. Australia’s Technology Spectator apparently agrees because the magazine covered Raj’s article. Want to cut your inbound help desk inquiries by 30%? That’s what Certis Europe did. Check out “Certis Europe benefits from Application Manager” in Computer Business Review. The article explains how the crop protection company dramatically cut inbound help desk inquiries with ManageEngine’s Application Manager. “Real-time IT should be the goal of of systems m

Meet Us at Oracle OpenWorld

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Every year at Oracle OpenWorld, Oracle technologists, customers, and partners come together to learn, discuss, and optimize Oracle. This year, it’s slated to be held at the Moscone Center in San Francisco between September 22 and 26, 2013. We’ll be there this year as well. So, if you plan to be at the event, join us at booth #2220. At the booth, our experts will be exhibiting and conducting live demos of Applications Manager, our application performance monitoring solution. Using Applications Manager, you can proactively track performance of your business-critical applications and servers, regardless of whether they are running on physical, virtual, or cloud environments. You can also monitor the…

5 Reasons You Should Consider Application-Aware Network Performance Management

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In today’s complex business environment, the first question thoughtful IT leaders ask when
considering any new IT investment or change is, ‘How will it impact the business?’ That the
business depends on well-managed IT is well understood. What is less well understood is how an
IT organization can manage an infrastructure that is growing ever more complex. It’s not just the
network infrastructure that IT teams need to consider; it’s not even the increasingly complex
application infrastructure that stands between the