Have you tried reading an ITIL book, it’s perfect cure of insomnia. Yes, most ITIL books have all the information but [with all due respect] they are boring!. I sat through a couple of boring classes and delivered even boring presentations. Then it occurred to me, why not try to make it interesting. I tried writing an ITIL Handbook with a few cartoons. A few readers got back to me saying it is interesting.Try it , you will like it!
Date July 2nd, 2008
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