ServiceDesk Plus Blogs

Day 2 of the Pink Elephant tradeshow and conference is over. And it is amazing to see people getting bowled over by the product.

“So what does your product have?” is the general question. And I start, “Well it has got a helpdesk management system that is ITIL ready. That means, it has got Incident management, Problem Management, Change Management and an integrated CMDB. It also packs Contracts Management and Purchase Management. Includes canned and customizable reports.” And then I show them the online demo. Somewhere in the middle of that demo, they ask, “are you serious?”.

Some of the other comments we heard -

• “It is unbelievable that you have everything I need in a single place. This is amazing.”
• “Excellent UI. It is so refreshing to see compared to what we use.”
• “Really! You have that too!”

If you would like to meet us tomorrow, please be sure to drop in at Booth 510, 512 at Hotel Bellagio.