We are glad to announce that we have updated OpManager OnDemand with more features, which includes..

* Support for WMI protocol

* Support for subdomains for MSPs

* Enhanced type identification of devices

* Enhanced support for Cisco, Foundry and Procurve

* Support for Ping & Traceroute

* Probe bandwidth usage trends

More details :

Support for WMI protocol :

Until now we had used SNMP (Simple Network Management Protocol) alone for discovery and data-collection from devices. With this upgrade we have added support for WMI (Windows Management Intrumentation) protocol.

We have used WMI for discovery and monitoring of Disks, Memory, Processor and Windows Services. The collected data for Disks, Memory and Processor will be tested against the configured threshold levels. Alarms will be generated when those levels are violated and you will get notified. All windows services will be discovered by default and services with Startup Type as “Automatic” will be monitored periodically. Other windows services will remain in unmanaged state, equivalent of an inventory data and you can start managing it at any time.

To use WMI, add WMI credentials from “Admin > Credentials” view and provide the same when adding the device to be monitored in “Admin > Add Device”

Support for subdomains for MSPs :

We have made initial steps towards full-fledged rebranding, with support for subdomains for MSPs.

During signup, you can now request for a preferred subdomain of the form http://mydomain.opmanager.com and provide it to your customers.

In case you are an existing beta customer, and want to enable this feature, please send us mail (opmod-support@adventnet.com) mentioning your preferred subdomain and we will enable it for you.

Next in line will be to options to specify your company logo, the support email-id and contact details for your customers to reach you.



Enhanced type identification of devices :

We have added a lot more SNMP sysOIDs as part of the default configuration, so now you can have better type identification, out-of-the-box.

Enhanced support for Cisco, Foundry and Procurve :

SNMP based memory usage monitoring added for Cisco, Foundry and Procurve devices.

Support for Ping & Traceroute :

Now you can troubleshoot problems using Ping and Traceroute tools directly from device snapshot page. This will forward the request from the Central to the Probe and the results will be available in your web-browser.

Probe bandwidth usage trends :

You can now see a graph in the Probe snapshot page showing the trend in data transfer from Probe to Central.

Check out our hosted network management software using the following demo account

User Name : demo

Password : public

If you want to try out OpManager OnDemand on your network, you can sign up for the beta account @ http://ondemand.opmanager.com .

Feel free to send in your feedback or queries to opmod-support@adventnet.com .

And we have a lot more cooking. Stay tuned.

Related Posts :

Introducing OpManager OnDemand for MSPs

Introducing OpManager OnDemand for MSPs

Nov 01 2007 06:10:24 AM Posted By : R.Rajkumar
Comments (1)

In his post on the "Seven Trends at CompTIA?s SMB Summit", the VAR Guy notes that..

Quote:
Instead of outright buying MSP platforms, some VARs are using hosted third-party services as a low-cost way to extend managed services to their customers. One prime example: More and more VARs seem to be signing up for hosted managed services..

We at AdventNet, had predicted such a trend some time back and had started work on a hosted MSP solution. And now, we are happy to announce the availability of OpManager OnDemand.

OpManager OnDemand is a hosted version of OpManager. The initial version of this Software-as-a-Service (SaaS), is targeted at MSPs who want to start out quick. It is currently in private beta, with a limited feature set. And with frequent upgrades done, it will eventually match the feature set of the current OpManager Premium / MSP editions.

Quote:

Business Benefits of Choosing OpManager OnDemand for MSPs

Secure : OpManager OnDemand follows the architecture similar to OpManager MSP Edition. The Central server is hosted in our secure IDC. Proper SSL certificates issued by a certifying authority is used for the probe-central communication and also for the web-client.

Scalable : You can now start adding more customers and stop worrying about your current Central server's scalability. OpManager OnDemand, the grid-enabled Central server, is hosted in AdventNet's secure data-centers. Be relieved from the pains of moving your setup between servers as your business grows. Just grow without the fear of investing either too high or too low. That is scalability on-demand, for you.

Reliable : Supported by a grid enabled architecture, the central server is designed to ensure high service availability and reduced downtime. Even with few devices in the central server grid failing or being taken down for hardware maintenance, the service will still be up and running, communicating with the probes and serving the clients. Database replication complemented by scheduled backup, ensures high availability in the event of any database failure.

Quicker to market : Eliminating the need of setting up a Central server and the inseparable overheads of making it secure, scalable and reliable, you, as an MSP can now simply proceed to deploy the probes in the customers' sites and start managing right away.Affordable : As there is no major initial investment needed, and with a subscription based payment model, all that you need to do is signup for an MSP account and start managing your customer's networks right away.

Automated upgrades : Upgrades to this service happens more frequently than conventional software. Client level upgrades have zero downtime, while probe upgrades will be less frequent with very minimal downtime. All upgrade processes are automated.

Get started now !!!