NetFlow Analyzer tips on twitter!

Nov 17 2009 06:43:38 AM Posted By : Joseph
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We (@NetFlow_geek) will be tweeting t(w)ips on capabilities of NetFlow Analyzer which will help you get the most out of NetFlow, sFlow, jFlow, IPFIX, Netstream and more. NetFlow analyzer runs on both Linux and Windows, so no worries! Following these "twips" will help you understand the capability of NetFlow, sFlow and other flows in your network. These flows when analyzed by NetFlow Analyzer helps you gain in-depth visibility of your network traffic, various applications in your network and the bandwidth utilization.

“We were struggling to get the exact details such as source, destination and the time on which certain applications were used. Once we had ManageEngine NetFlow Analyzer, we were able to get the precise information in minutes”
Richard Peirce
Manager of Network Services
Boston Properties




Follow us on Twitter
and get the t(w)ips!

Cheers
Joe

Traffic analysis involves monitoring the network to find out who and what used the bandwidth and at what time. The analysis also involves having a detailed understanding on the network protocol distribution. One may ask why is there the need to identify the protocols in the network when you see the applications being used and their related conversations.

The protocol distribution helps network administrators find the bandwidth used by each protocol in the network. This helps find if any unwanted (read as: not mean to be used) protocols are being used in the network and based on this, the network administrator can reallocate this bandwidth to more critical applications using other protocols.

It also helps you determine if any inactive application protocol is being used in the network taking away valuable bandwidth. To give a real example, an administrator was expecting to see only negligible bandwidth usage by L2TP traffic in his network. He looked at the protocol distribution graph and what he found was L2TP occupying about 10% of the total traffic. Now, that is called sacrilege in network terminology !

Again, having a track on the network protocol distribution can even help quickly solve network problems. When the network is slow, instead of analyzing each application one by one, you can take a look at the protocol distribution to find if there is any unexpected change in the pattern and then analyze the protocol to find what application is involved in bandwidth.

And is it not much more easier to identify non compliance traffic based on protocol first and then drilling down to find the application and conversations involved rather than checking out for each applications in the list of thousands of applications?

Since Cisco and many of the major vendors in the market have already come up with NetFlow or a  similar flow format technology, one does not have to wonder how to obtain such an information from the routing or switching devices. All you need is configure your device to export NetFlow packets to ManageEngine NetFlow Analyzer which supports almost all the major flow formats, and the product will capture the flow packets to generate the reports. Now that is called Up and Running in a matter of minutes.

It really does not do a big deal if you can just see the protocol distribution in the network. What you need is the ability to see the source and destination associated with each conversation corresponding to a protocol and this is exactly what NetFlow Analyzer can also do. Check out the screen shots to see protocol distribution reports available in NetFlow Analyzer.


Protocol Distribution

Protocol Conversations

With NetFlow Analyzer, it is not just limited to showing the conversations involved, but we even have a graph option for each of the conversations. NetFlow Analyzer offers this and much more. Do take a look at the application monitoring capabilities also. Download and try the evaluation to see what more the product can do for your network.

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Regards,
Don Thomas Jacob

Couple of days back, we had an interesting conversation going on in our forums. One of our privileged ManageEngine customer wanted to have speed based alerting mechanism and gave us a real good reason to have this feature. Please find the conversation on the below link. 

http://forums.manageengine.com/#Topic/49000003700030

I just wanted to check how the UI should look like and input configuration. Please share us your views and inputs to add the speed based alert feature. 

Please write your technical questions to netflowanalyzer-support@manageengine.com. We are happy to assist you at any moment.

Thanks
Raj

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"Free" Vs Free-and-useful

Oct 29 2009 07:53:02 AM Posted By : Joseph
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 Some tools claim to be free and some are free AND useful. Talking with relation to the so many free network traffic analysis tools available online. The main objective of a traffic monitoring and analysis tool is to be able to see the history of threats, threshold violations, bandwidth utilization and extrapolate it to the future for taking better informed capacity planning decisions. All this analysis is carried out with the data (from NetFlow, sFlow, IPFIX, jfLow and more) available (stored) with the tool. One should be able to compare traffic through a particular device various time periods to see the effectiveness of the policies that have been recently changed / set.

Free tool with no data storage is as needless!Free tool with no data storage is like this clock

At the end of the day, "relative results" matter. To be able to show that one has made certain changes and how it has affected the network for good, hopefully! All this is possible only if a large amount of data is available for analysis. There are free tools which offer to store data for up to one wHOLE day. All a user will find the next day is a hole in the previous day data. A clean data base and a blank look on one's face. For analysis, data size is very critical. And it doesn't take a genius to say that one day data does not contribute to any analyzable data. Time and data are somethings that cannot be got back once lost (data can be, if you have fail-over, but, hey! how many free tools have that!).

Even when you are going for a free tool, you have a choice to make. To make the choice between something that is going to cost your time and data or the one that is useful-AND-free, which can store the data forever, carry out the necessary analysis.

NetFlow Analyzer free edition lets you monitor two most critical interfaces in your network and the data can be stored forever - that is absolutely free AND useful. An useful solution which gives better analysis with the data that can be stored forever. You can see the history of security threats, the trend of bandwidth requirement growth over a period of time, answers questions such as "who are the top talkers?, is the bandwidth used for the business critical applications ?" and much more.

So you want a "free" tool or a free AND useful tool?

Cheers

Joe

Follow NetFlow Analyzer on twitter!

Bandwidth monitoring and traffic analysis is turning out to be more important than ever with growing advances in networking technologies and advent of Web 2.0. It is no more possible to simply let the organization's traffic network pass through the WAN links, pushing each other for bandwidth. Prioritizing traffic, so that mission-critical applications receive the bandwidth they need, is the key word today.

There is a little feature called NBAR available in many Cisco devices, which lets you do a lot more than it spells and can play a great role in defining the network's traffic policies.

NBAR or Network-Based Application Recognition is a feature available in Cisco IOS that does a deep packet inspection of traffic passing through an interface and can recognize a wide variety of applications, including applications that dynamically assigns TCP or UDP port numbers or even undesired applications that uses well known port numbers to mask itself.

NBAR will show the details of the applications used on an interface basis. The feature can identify even peer to peer applications like Bit Torrent or applications like Skype which uses random port numbers for connectivity and hogs the organizational bandwidth. The results available from NBAR can also be used to define your QoS policies in a much better manner blocking out the unwanted applications.

NetFlow Analyzer, which uses NetFlow data and other similar flow data to give reports on bandwidth usage by host, port, protocol, applications, DiffServ and conversations, can also report on NBAR statistics from the your devices, making reporting an easy task.

NBAR Report

NBAR with its deep packet inspection capability is a great feature for security analysis also. An example is how NBAR helped to identify CODE-RED worm and the related Cisco information can be seen from here. You can even make use of the AutoQoS for the Enterprise feature available in some Cisco devices which can use NBAR data for prioritizing traffic. Do check out how to do this from here.

Since NBAR data help define CBQoS policies, NetFlow Analyzer can also report on the Class Based QoS policies and its pre and post policy traffic usage and drops. Get a first hand experience of the features in NetFlow Analyzer using the 30 day trail.

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Regards,
Don Thomas Jacob

Released!

NetFlow Analyzer Enterprise Edition 7.0 is packed with a load of amazing features. The official PR is available here.

And happy to announce that NetFlow Analyzer Enterprise Edition supports Cisco NetFlow (and other flows), Cisco NBAR and Cisco CBQoS out–of–the–box. Download the 30-day free trial and try it out in your network setup.

Following are some of the new features added in 7.0.

  • Validating QoS policies with Cisco CBQoS - Enterprise edition now supports Cisco CBQoS and provides report on the per-class pre policy, post policy drops and queues. This new feature complements the already existing support for Cisco's Network based application recognition (NBAR), helping in application mapping and providing better quality of service. Read more...

  • User based dashboard page for guests / Operators - Each user can have their own dashboard, only viewing devices that need to be monitored by them, which can be sorted based on utilization, speed etc.

  • Business hour alerts - makes sure that the users do not have to worry about the alerts that might be generated during non-business hours. With the new version of NetFlow Analyzer, business hours can be preset as per the enterprise's need and the alerts can be activated only during that period.

  • Exclude IP address(es) option in IP groups - During creations of IP groups, the exclude option makes it much easier to exclude only particular addresses from a network as the requirement may be.

  • Radius authentication - Radius Server is useful in centralised management of user credential details. Once the user roles are defined in the User Management feature of NetFlow Analyzer, subsequent authentication of the user profiles can be done from the Radius Server.

  • Exclude encrypted applications - Enabling NetFlow on cryptomap tunnel interfaces double counts the ESP / GRE traffic. That can be prevented by applying this filter on cryptomap tunnel interfaces.

  • Output interface suppression - WAN optimizers compress the packets and therefore the flow size varies. The size of the packet going in and coming out is not the same, and the readings can be misleading and confusing, to say the least. To avoid this, "Output Interface Suppression" can be used. The interface in which the compression takes place (destination/output interface) can be suppressed.

  • ACL related drops - Access control filter drops the flow information which contains data pertaining to dropped traffic due to Access Control List.

Existing users can download the service pack. New evaluators can download the product from here.

And catchup with NetFlow Analyzer on twitter.

Cheers
Joe



Hello,

  Some of our community folks using ME NetFlow Analyzer to monitor their Juniper firewalls SSG 500 series. It supports policy based netflow/JFlow export. 

  Can you share us the netflow/JFlow configuration to enable NetFlow/JFlow on these firewalls?

Thanks

Raj

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 Flexible NetFlow is the next generation flow export technique promoted by Cisco Systems. As the word depicts it is highly flexible based on user requirements and to monitor specific network behaviour. Traditional NetFlow used a fixed seven tupple of IP information to identify a flow most of the time. Advantages of Flexible NetFlow 

1. Flexibility to choose the desired export fields. 

2. Reduce the number of flows and allows CPU to perform efficient routing and switching

3. Convergence of multiple accounting technologies into one accounting mechanism

Flexible NetFlow and NetFlow V9

  The export protocol of choice for Flexible NetFlow is the NetFlow Version 9 export protocol, but unfortunately and to date, NetFlow Version 5 has been a much more widely used protocol because of the legacy Cisco IOS® Software images that are still around that supported the NetFlow v5 export protocol only and worked very well. However Cisco claims the future is going to be Flexible NetFlow. And believe it this migration is going to very smooth since Flexible NetFlow can also be configured to export some predefined flow records using the NetFlow Version 5 protocol format for backward compatibility. This helps your existing collectors can work with Flexible NetFlow until you find a real requirement to use additional fields offered by Flexible NetFlow.

Flexible NetFlow Configuration

    Traditional NetFlow configuration is pretty much straight forward. Flexible NetFlow consists of components that can be used together in several variations to perform traffic analysis and data export, and the new command-line interface (CLI) configuration follows the same traditional logic.In this user-defined flow records and the component structure of Flexible NetFlow make it easy to create various configurations for traffic analysis and data export on a networking device with a minimum number of configuration commands. 

    Flexible NetFlow consists of components that can be used together in several variations to perform traffic analysis and data export, and the new command-line interface configuration follows the same traditional logic.

 Let's see this components in detail

Flow Monitor:

    A Flexible NetFlow Flow Monitor describes the NetFlow cache or information stored in the cache. The Flow Monitor contains the Flow Records or key and non-key fields within the cache. Also, part of the Flow Monitor is the Flow Exporter which contains information about the export of NetFlow information including the destination address of the NetFlow collector. The Flow Monitor includes various cache characteristics including the timers for exporting, the size of the cache and if required, the packet sampling rate.

Flow Record:

    A Flow Record is a set of key and non-key NetFlow field values used to characterize flows in the NetFlow cache. Flow Records may be pre-defined for ease of use or customized and user defined. A typical pre-defined record will aggregate flow data and allow users to target common applications for NetFlow. User defined records will allow selection of specific key or non-key fields in the Flow Record. The user defined field is the key to Flexible NetFlow allowing a wide range of information to be characterized and exported by NetFlow. It is expected that different network management applications will support specific user defined and pre-defined Flow Records based on what they are monitoring (ie: security detection, traffic analysis, capacity planning).

Flow Exporter:

    The Flexible NetFlow Exporter allows the user to define where the export can be sent, the type of transport for the export and properties for the export. Multiple exporters can be configured per Flow Monitor or the same exporter can be used by multiple monitors.

The following figure shows the flow monitor and it components.

Flexible NetFlow Flow Monitor

 In our next blog we are going to use a pre-defined (defined in IOS itself) flow record to export netflow records using Flexible Netflow. In the meanwhile if you have any queries. please write to netflowanalyzer-eesupport@manageengine.com

Thanks

Raj

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We have posted a number of blogs to share information on how to use NetFlow technology and NetFlow Analyzer to manage your network better. Those blogs will definitely continue to give you more ideas to put the product to better usage but we will also discuss about some of the common issues that you may have come across in the product and how they can be resolved.

NetFlow Analyzer generates traffic reports based on the NetFlow packets exported from the router. Based on the information in the NetFlow packets, the product displays the traffic passing through the interfaces of the exporting device.

One issue that is frequently reported is that the traffic utilization shown in NetFlow Analyzer is more than the actual traffic on the interface. Reports showing more than actual utilization or more than 100 % utilization can be resolved quickly by checking a few points on the exporting device and the product.

Incorrect active timeout:

The traffic reports in NetFlow Analyzer is shown with a 1 minute granularity, ie. NetFlow Analyzer shows details of the traffic for each minute. By default, the active timeout on the NetFlow exporting devices is 30 minutes, which means that the information about the traffic that passed through the interface in the previous 30 minutes is exported at the 30th minute.

Since NetFlow Analyzer reports traffic every minute, the export of 30 minutes information all at once leads to the product's reports showing a spike every 30 minutes. The incorrect traffic details for that minute leads to showing incorrect speed which thus leads to worng utilization calculation. To avoid this, simply check if the active timeout on the router is set to 1 minute using the command "ip flow-cache timeout active 1""

Multiple NetFlow commands:

NetFlow can be enabled on the router using any one of the three commands:

ip route-cache flow   : -  This command can be applied on all main interfaces and will automatically enable NetFlow on the sub interfaces too. This command accounts for the IN traffic across an interface.

ip flow ingress           :-  Some of the newer IOS supports this command which also accounts for the IN traffic across an interface. The difference is that this command needs to be applied on a sub-interface level

ip flow egress            :-  The same as 'ip flow ingress' but this command accounts for the OUT traffic across an interface.

NetFlow can be enabled on the interfaces of the router by applying any one of the above mentioned command, but most of the netwrok admin  enable either "ip flow ingress" or "ip route-cache flow" on the interfaces for traffic accounting. When all these commands are applied on the interfaces, it causes the same traffic to be counted multiple times again causing the product to show incorrect traffic stats and thus incorrect utilization reports.

Incorrect link speed in NetFlow Analyzer:

NetFlow Analyzer calculates the utilization based on the link speed. For example, if the link has capability to handle 1 Mbps and the actual traffic passing through an interface is about 512 Kbps, the utilization graph in NetFlow Analyzer displays the traffic percentage as 50 %. Here is the  formula which explains the utilization calculation on NetFlow Analyzer.

Utilization = Actual Speed/Link Speed * 100

So, if the link speed is not updated properly in NetFlow Analyzer, the utilization shown in NetFlow Analyzer will be different than the actual. NetFlow  Analyzer can determine the interface speed if you set the appropriate SNMP Port and Community for the router on NetFlow Analyzer. This can be  done from the 'Set SNMP Parameters' icon on the 'Interface View' right next to the router name or you can set the interface speed  manually for each interface on NetFlow Analyzer (from the Edit Settings icon on the 'Interface View' next to the interface name). You can refer to this blog for more details.

Non dedicated burstable bandwidth:

Certain ISPs allows you to use over the allocated bandwidth depending on the other customers sharing that link. So, even though the max bandwidth is 2Mbps, the ISP may allow you to use even more based on availability. This also affects the accurate reporting on NetFlow Analyzer causing incorrect bandwidth utilization values and even more than 100%.

ESP and GRE traffic:

This is another reason for traffic to get double counted in NetFlow Analyzer. With NetFlow data, the tunnel traffic will be accounted as the normal traffic before encryption and again as the encrypted traffic. NetFlow Analyzer have an option to filter this kind of encrypted  tunnel traffic from the reports. This option is availble under Product Settings - Advance Settings - ESP or GRE Filter.

To know more about the about ESP and GRE traffic double count, check this link.

If none of the above resolves the issue, please find the technical explanation on what could still be causing this:

Any analyzer tools calculates the OUT traffic of an interface based on the IN traffic of the interface that sends traffic to it. When traffic is passing from higher speed interface to lower speed interface, the calculation of OUT traffic from a higher speed IN traffic causes incorrect traffic utilization to be shown on the OUT traffic.

The above reason for more than 100 % utilization on OUT traffic can be resolved by enabling only "ip flow egress" on all the interfaces.

If you have any further queries on this, kindly send us a email at netflowanalyzer-support@manageengine.com.

Thanks
Praveen

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ManageEngine at GITEX technology week

Oct 15 2009 02:53:31 AM Posted By : Joseph
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ManageEnigne is participating at GITEX TECHNOLOGY WEEK, 18th-22nd October, at Dubai. You can meet up with ManageEngine folks at Stall no. 704, Hall 7. It is the largest Information and communication technologies exhibition in the middle east. So, if you are a networker, thats the place you want to be next week. And if you are looking for cost effective, powerful network management solution, ManageEngine is stall you wouldn't want to miss. Now that you are online and reading this post, you can see all the solutions online here and discuss with the people at the stall in person.

This is what one of ManageEngine NetFlow Analyzer users, United Arab Emirates University, had to say:

“NetFlow Analyzer has given us the visibility to see what is going on in our network . We were struggling to get such details.
We are able to identify network problems that have helped to reduce troubleshooting time and have given engineers more time to perform other tasks. Clearly spotting bandwidth abusers and malicious applications running on the network is very easy now.

Thank you, NetFlow Analyzer.”

Manmohan Singh
Director, Infrastructure & Core Technologies
University Information Technology Services (UITS)
United Arab Emirates University

Hope to see you there!

Cheers
Joe