Existing users (from Build number: 6501) can apply the Hotfix 6502 from the following link:
http://www.manageengine.com/products/facilities-desk/49448464/AdventNet_ManageEngine_FacilitiesDesk_6_5_0_SP-1_0_0.ppm
(or)
http://www.manageengine.com/products/facilities-desk/service-pack.html
Follow the below instructions to apply the Hotfix:
http://www.manageengine.com/products/facilities-desk/service-pack.html#sp
New users can directly download the exe/bin file of the product from the following link:
http://www.manageengine.com/products/facilities-desk/download.html
What's New?? From build 6501...
- New criteria 'Mode' added in SLA
- Removing Craftperson's login has been enabled
- Craftperson's can view check-list and safety tips in their Work Request
Below are the issue fixed in the build 6502:
- Work Request created from Preventive Maintenance at the wrong time
- User's login with Active Directory Authentication
- Work Request additional fields in Custom Reports
- Removing Supervisor's login
- Change Craftperson's login name
- Work Trade not getting properly to the respective supervisor in Work Request template
- Requesters view their department tickets
- Work request bulk edit
- Asset/space maintenance request filter by left-nav space tree in Work Request list view
- Purchase Order approval limit
Kindly send your valuable feedbacks to facilitiesdesk-support@manageengine.com
Warm Regards,
FacilitiesDesk Team
http://www.facilitiesdesk.com/
Model your Space in your Facilities Management System for easy asset management and tracking of space optimization with FacilitiesDesk 6
Dear All,
Its indeed a pleasure to let you know that, we have unveiled FacilitiesDesk 6 (Download Now!)
Space Modeling:
FacilitiesDesk now offers the flexibility to model your space details based on property type (ex: building, stadium, airport etc..) and add details of all your facilities across different locations.
Define your space details up to three levels of hierarchy based on the space type. For example, if space type is building which will be level 1 then, the floor and room will be level 2 and 3 respectively.
Get clarity in understanding your infrastructure better especially with already available AutoCAD integration and hence improve space optimization and management.
Vendor Management
Decrease your workload on the asset management and maintenance. The Vendor Management screen gives details of all the vendors your company deals with.
Each of the vendor details gives comprehensive information like all the assets sold by the vendor, the asset details, asset maintenance and asset lease contracts associated with the vendor and all the Purchase order history relevant to this vendor.
This one shot information helps your facilities department in evaluating the vendor and his transactions and hence proceed with decision making like continuing with the vendor, assets purchase that needs to be stopped or increased with a particular vendor, etc.
And...
FacilitiesDesk allows facilities management personnel to pull out the apt “Maintenance checklist and safety tips” from the KnowledgeBase for a known planned maintenance task or while resolving popular breakdown maintenance issue for an asset.
The planning of schedules for preventive maintenance of assets is enhanced. Now plan your preventive maintenance with “start and end dates” in your usual daily, weekly, monthly and yearly schedules. Also chart your maintenance schedules on desired days of a month, ex: second Saturday or third Sunday of the chosen month.
With this release we offer craft personnel logins for separate licenses bought based on number of staffs
Thats from our news table..hope to serve you better and better..
Happy Facilities Management!
Team FacilitiesDesk
Webinar series on Best Practices in Facilities Management
Welcome all,
Facilities Management Best Practices Webinar Series The Webinar Series is all set to provide you with invaluable information on Facility & Infrastructure Management trends and best practices. You’ll also understand the savings in time and money that you and your company can realize through a world-class Integrated Facilities Management system. No matter whether you’re in a public or private sector organization, this Webinar Series provides practical answers to the broad range of issues facing facilities and real estate professionals today.
Facilities Management Webinar series is scheduled on 21st, October,2009 at 2.00 PM Eastern Daylight Time ( EDT).
Register now in the below link. Should I say we have limited number of seats available and it’s absolutely FREE. So mark your calendars!! Warm Regards, Team FacilitiesDesk
Dear Readers,
CMMS Global a general body whose interest is to offer insight about CMMS solution to people who seek relevant information and are interested in deploying a suitable system in order to manage their facilities and assets.
They have initiated a "Blog" called "cmmsadvice.com" where industry experts pour in their knowledge on various facilities management, maintenance management and CMMS related as posts...
I am glad to introduce you all to this portal...to have insights on the Facilities Management related information.
Happy Reading,
Team FacilitiesDesk.
Dear Readers,
I am happy to share with you the two new initiatives to offer all Facilities Management Professionals web platforms to share their knowledge on Online Forums:
One is on Twitter: http://twitter.com/cmmsdesk
The other is: Facilities Management Knowledge Forum on LinkedIn
Looking forward to your active participation.
Happy Facilities Management,
Nandini
Team - FacilitiesDesk
Hello all,
We are happy to share with you the case study and testimonial of WWF Malaysia.
PDF format: http://www.manageengine.com/products/facilities-desk/casestudy_wwf.pdf WWF - Malaysia automates support operations to achieve
improved performance in tracking assets dynamically, managing
asset maintenance with FacilitiesDesk. "FacilitiesDesk is easy-to-use, completely web-based and integrated facilities management software.
It has simplified traditional way of tracking assets and helped us save plenty of time, energy and papers." - Seng Yip Leong, Senior Executive Facilities - Support Operations Department,
Cheers,
WWF, Malaysia.
Nandini
Dear Users,
In our release FacilitiesDesk 5.7 Release you came across the PDA integration feature in brief.
In general Facilities Management is a dynamic department in any concern. Let us assume a daily scenario in a company with big infrastrucutre facility.
Requests raised through phone calls can now be instantly created from your hand-held device on entering details such as, requester name, request title and description.
- View Request Details then and there
- Assign requests to Supervisors instantly
- Spontaneously add Resolution to a request
- View/Edit Resolutions for a request
- Add Worklog for a request
- Add the time spent details for a request from your mobile device
- Add Craft person Worklog
- Add the time spend details of the craft person too from your hand held device
Below are some screenshots of FacilitiesDesk with PDA fuctionalities:
Hope the screenshots featured were helpful in getting a fair idea on the working of the PDA functions in FacilitiesDesk.
Important links to have more information:
- Live Demo: http://demo.facilitiesdesk.com
- Website: http://www.facilitiesdesk.com
- PDA Feature: http://www.manageengine.com/products/facilities-desk/pda-integration.html
- Contact: support@facilitiesdesk.com
Happy Facilities Management!
Team FacilitiesDesk
Here we have for you some interesting new features in our FacilitiesDesk ServicePack 5.7 Release:
- PDA integration: Integration of FacilitiesDesk with Mobile client or handheld devices like iPhone or Blackberry
- Integration with LDAP - another domain service like Active Directory
- E-Mail Parsing
- Purchase Order Module enhancements
- Preventive Maintenance and Work Order Management are now in two different tabs to enhance usability experience
- Two knew skin tones offered for the product select the desired
And many more functionalities, enhancements and bug fixes with this Release (View release notes)
Existing Users (from Build numbers: 5200-5500) can apply the ServicePack 5700 from the following link:
New users can directly download the exe file of the product from the following link:
http://www.manageengine.com/products/facilities-desk/download.html?features
Facility Manager: There are new set of staffs joining today! Gosh! I don’t have Floor plan’s CAD drawings to use FaciltiesDesk’s AutoCAD function…the listed information about vacant space will not give me enough visibility to decide….
FacilitiesDesk: Come on don’t worry….I can still help you with my “Grid Layout” Feature…its flexible functionality makes it feasible to work on Space optimization without the help of AutoCAD integration!!
Facilities Manager: Explain me how? How long will it take for me to learn “Grid Layout” feature and its functions
FacilitiesDesk: Let me explain…Its as simple as any other feature of mine. To quickly brief you about it:
- Intuitively create a layout for a desired floor in your building and presume cubes as rooms…
- Resize these cubes to fit perceived layout and arrive at your “Grid Layout”
- Each cube pertaining to a assumed room can be color coded to differentiate its room type
- Associate the apt assets and users/people and view them in your grid layout then and there…
- Vacant rooms can be visualized and hence making spot and quick decisions on relocations and new allocation can be made easier
Facilities Manager: Wow!!
There people…..info i promised to give on Grid Layout during my Release Post….hope this feature comes in handy for your space management….try now.
Happy Facilities Management!
Team FacilitiesDesk
Well we have a news to share...Hello Users,
FacilitiesDesk has released its ServicePack 5500 for 5200, 5201 and 5202
New Features in this release are:
- Grid Layout : I will come up with a new post explaining in detail about this interesting feature...for now, AutoCAD(Our earlier feature) and Grid layout are cool allies Facility Managers can use to intuitively judge and calculate space available...in order to optimize space utilization
- Another integration with ServiceDesk Plus: I am sure you wouldn't have forgotten about Non-Login Form. Now what we have for you is the following:
o Hopping from FacilitiesDesk to ServiceDesk plus is made easy now for the technician who handles both the system
o When a user or supervisor wants to lodge a request to “ServiceDesk Plus” while they are logged in FacilitiesDesk, maintenance request form will have the necessary fields to route their ServiceDesk request to ServiceDesk Plus [provided the ServiceDesk Plus settings are incorporated in FacilitiesDesk]
- Meeting room booking for recurrent meetings
Below are are fixes in this ServicePack Build 5500
1. Issue on Product Type Additional Fields has been fixed. Now the user will be able to get all his Meter Reading History while modifying Product Type Additional Fields as changes are made in Meter Type
2. Issue in Quick link open has been fixed
3. Issue in Pass through authentication in Single sing on is fixed
4. Add requester issue in maintenance form search has been fixed
Apart from these feature FacilitiesDesk 5 has localized versions available in Spanish and Russian
Download FacilitiesDesk ServicePack 5500 from: http://www.manageengine.com/products/facilities-desk/49448464/AdventNet_ManageEngine_FacilitiesDesk_5_2_0_SP-3_0_0.ppm
Thats for now from the Newz table!!
Happy Facilities Management
Nandini
Corp