Here we have for you some interesting new features in our FacilitiesDesk ServicePack 5.7 Release:

• PDA integration: Integration of FacilitiesDesk with Mobile client or handheld devices like iPhone or Blackberry

• Integration with LDAP - another domain service like Active Directory

• E-Mail Parsing

• Purchase Order Module enhancements

• Preventive Maintenance and Work Order Management are now in two different tabs to enhance usability experience

• Two knew skin tones offered for the product select the desired

And many more functionalities, enhancements and bug fixes with this Release (View release notes)

Existing Users (from Build numbers: 5200-5500) can apply the ServicePack 5700 from the following link:

http://www.manageengine.com/products/facilities-desk/49448464/AdventNet_ManageEngine_FacilitiesDesk_5_2_0_SP-4_0_0.ppm

New users can directly download the exe file of the product from the following link:

http://www.manageengine.com/products/facilities-desk/download.html?features

Well we have a news to share...Hello Users,

FacilitiesDesk has released its ServicePack 5500 for 5200, 5201 and 5202

New Features in this release are:

• Grid Layout : I will come up with a new post explaining in detail about this interesting feature...for now, AutoCAD(Our earlier feature) and Grid layout are cool allies Facility Managers can use to intuitively judge and calculate space available...in order to optimize space utilization

• Another integration with ServiceDesk Plus: I am sure you wouldn't have forgotten about Non-Login Form. Now what we have for you is the following:

o Hopping from FacilitiesDesk to ServiceDesk plus is made easy now for the technician who handles both the system

o When a user or supervisor wants to lodge a request to “ServiceDesk Plus” while they are logged in FacilitiesDesk, maintenance request form will have the necessary fields to route their ServiceDesk request to ServiceDesk Plus [provided the ServiceDesk Plus settings are incorporated in FacilitiesDesk]

• Meeting room booking for recurrent meetings

Below are are fixes in this ServicePack Build 5500

1. Issue on Product Type Additional Fields has been fixed. Now the user will be able to get all his Meter Reading History while modifying Product Type Additional Fields as changes are made in Meter Type

2. Issue in Quick link open has been fixed

3. Issue in Pass through authentication in Single sing on is fixed

4. Add requester issue in maintenance form search has been fixed

Apart from these feature FacilitiesDesk 5 has localized versions available in Spanish and Russian

Download FacilitiesDesk ServicePack 5500 from: http://www.manageengine.com/products/facilities-desk/49448464/AdventNet_ManageEngine_FacilitiesDesk_5_2_0_SP-3_0_0.ppm

Thats for now from the Newz table!!

Happy Facilities Management
Nandini

Hello All,

ManageEngine is busy wishing its users a very Happy Christmas Season and New Year ahead...

FacilitiesDesk wanted to convey our special greetings too...along with our wishes I also want to share a news worthy item on FacilitiesDesk...

As you all know FacilitiesDesk is an integrated facility management software offering standard CMMS edition and Enterprise CAFM edition both at an affordable price point...now we want add yet another perspective to FacilitiesDesk's offering..."Domain Focus"

Over a period of this one year there have been lots of additions to FacilitiesDesk's functionalities and inclusions of few new features too...with that we see ourselves ready to offer domain solutions...

As a first step to that we have our "Live Demo for Hospital Management" up and running. For more information on our new effort pl view: http://manageengine.adventnet.com/products/facilities-desk/hospital-management.html

More domain specific focus are in que....

With that team FacilitiesDesk wishes you all "A very Happy Christmas and a Prosperous New Year!!!"

Hello Users,

Its time to call out yet another release announcement...FacilitiesDesk 5202 Hot Fix build is released.

Listed is the...

Yes i am talking about the new release of FacilitiesDesk and the new features in it...

FacilitiesDesk's Service Pack 5200 is readily available for people to upgrade over 5000 and 5100...Let me give you an idea of what is new in this edition

• In asset management now track your asset utilizations on a daily basis based on meter readings with regards to their respective reading parameters. These meter reading details can be defined for all assets in the product additional fields.

• Now preventive maintenance can be scheduled when meter readings reach decided range for assets whose utilization rate is described based on their consumption parameters

• Schedule Preventive Maintenance tasks for an asset based on reading parameter too along with daily, weekly and monthly schedules

• Need not anymore schedule PM tasks and raise breakdown requests one by one for individual assets. Well, benefit from scheduling PM tasks and resolving breakdown requests for bulk assets.

• Each breakdown maintenance request can now be segregated into different tasks and can be assigned to supervisors to track separately and collate them on resolving all to close a particular breakdown maintenance

• Contract management now features additional fields in contract development form. Also there is a template added for notifying Contract due dates

• A feature for inventory management is introduced with this release. Assign re-order levels for your resources and subsequently track the utilization of the assets. Instantly get notified on requirement of purchase of assets based re-order levels and generate purchase order directly on need basis

Now its time for you to give your feedback...feel free to mail us at support@facilitiesdesk.com or post your comments and share your thoughts at http://forums.adventnet.com/viewforum.php?f=138

More to be continued.....

I mean the number of items in our update list is a little longer today...Let me put them forward one by one.

We have come up with a Standard Edition over FacilitiesDesk 5. (Difference between FacilitiesDesk Standard Edition & Enterprise Edition)

FacilitiesDesk Standard Edition is Computerized Maintenance Management Software (CMMS) tailored to help managers like you to take control of the complete maintenance management of your facilities across the globe from this single console.

• Maintenance management
• Preventive or Scheduled Maintenance management
• Breakdown maintenance request management
• Tracking and monitoring the work orders
• Asset management and Tracking
• Purchase Orders Management and Tracking
• Contracts Creation, Management and Tracking
• Generation of n number of Reports with varied permutations and combinations of parameters
• Comprehensive KnowledgeBase
• User-Friendly Configuration Wizard

On the whole, FacilitiesDesk standard edition provides all that you need to have in full-fledged and productive Maintenance HelpDesk (CMMS).

Below are the major Issues fixed along with this release: (Current FacilitiesDesk 5 users upgrade to ServicePack Build 5001)

1. Option provided for editing and viewing requester location details in the maintenance request details page
2. Worktrade delete option has been provided
3. Maintenance Request view form customizer now offers you to add your own urgency level options
4. Options for supervisors to edit user location in the requester details page
5. On importing requesters details from csv – option for importing the login and user names too is provided
6. Option for adding room type is provided on importing room details from csv and in bulk create room wizard
7. Issue in assigning a craftsperson to a maintenance request is fixed
8. Issues on editing the craftperson details are fixed
9. Navigation issue on viewing the consecutive batch of resources from list view is fixed

There were many more issues fixed which are relatively less critical but put together will improve the usability of the product.

Hope the users are aware of the FacilitiesDesk 5’s Chinese and French version. Now FacilitiesDesk 5 is also available in Polish.

Happy Facility Management!!

Please get back to us with your feedbacks. Feel free to mail your suggestions, views, and opinions about the product.

Email: support@faciltiesdesk.com

Download: http://manageengine.adventnet.com/products/facilities-desk/download.html

PhoneToll Free
US: +1 888 720 9500
Intl: +1 925 924 9500

Dear Readers,

We have released the FacilitiesDesk 5.0

Following are the new salient features of the CAFM software:

• Auto CAD integration
  
• Room booking
• Enhanced Requester Login
• Maintenance Templates
• MSSQL support

And FacilitiesDesk is now available in Chinese and French.

For more details on this new release pl view the following related links:

FD 5 can be downloaded from, http://manageengine.adventnet.com/products/facilities-desk/download.html

Website: http://manageengine.adventnet.com/products/facilities-desk/index.html

Demo: http://demo.facilitiesdesk.com/

Will keep you all posted on the updates!!

We are working on upgrade pack which should be available shortly. Existing FD customers, please bear with us on the delay. Once the upgrade pack is available, on applying the same, existing customers will be able to access Professional edition.

Your feedback/inputs/comments/evaluation are most welcome!!

You can reach us in this forums or for more customized support mail us at support@facilitiesdesk.com

Thanks,
Nandini

Hi All,

As mentioned in one of my earlier posts...before bringing up the next big release of Facilities we have done the hotfixes of our FacilitiesDesk 4.

Yes, the HotFix for FacilitiesDesk (Build No.4001) over FacilitiesDesk 4 is released. This hotfix build can be applied over build number 4000 and it is a consolidation of all the hotfixes over FacilitiesDesk 4 so far.

Following are the Issues fixed in this Hot fix:

• In the Purchase Order feature the issues in E-mailing the Owner and the vendor are fixed.
• Also the approval cycle issue is fixed in the Purchase Order functionality.
• Yet another resolved issue in Purchase Order is that now the user is allowed to give email id , when Purchase Order is sent for approval.
• The Holidays list is now editable & you can also do deletion of made list of holidays.
• The issues in Merging & Splitting two maintenance request is fixed.
• A column is now added in CraftPerson to include WorkTrade. Now you can have Work Trade in List View and related details and some edit related issues were fixed too in the CraftPerson.

There were many more issues fixed which are relatively less critical but put together will improve the usability of the product. Try out this Build and as always, we eagerly await the feedback - bats first, and the bouquets next :-)

Feel free to mail your suggestions, views, and opinions about the product here.

To download the exe of the release click here

Thanks and Regards
Nandini
FacilitiesDesk

Development of FacilitiesDesk for the facility management domain was an inspiration seeing simple yet sophisticated and affordable Softwares being used for IT and system administration.

There were three key hurdles spotted and the product was built around those:

• Prolonged desk research and on talking to prospects brought out the fact that there is a lot of Manual paper work going in for the facilities management teams in organizations of all sizes. This is due to inhibitions of the admin staffs to use the softwares unlike IT and system administrators

• All available CMMS though came up as a replacement of manual work were lacking in sophistication as that of a ServiceDesk and again the inhibition to softwares prevailed amongst the facilities management staffs

• The replacement for CMMS tools were sophisticated CAFM applications but the installation part was terrifying since it went beyond months. Also all CAFM softwares came with very high price

So when FacilitiesDesk was built care was taken to keep it simple, that even non-software savy facility management staffs will be able to use the system at ease, which eventually will negate the manual work that goes in. FacilitiesDesk is developed with all major modules of a Facilities and Maintenance Management like:

• Maintenance Management/Workorder Tracking
• Property Management
• Space Management
• Asset Management and Tracking
• Move Management
• Purchase Management
• Contract Management

So thats the making of ManageEngine FacilitiesDesk for you...

Relevant Links: FacilitiesDesk PR