ITIL and Facilities Management

Apr 03 2009 07:14:30 AM Posted By : nandini
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Its easy to agree that: Managing IT is not Managing Facilities.

ITIL the Information Technology Infrastructure Library did the good deed of conveying the message that, Facilities' seamless operation is important to manage efficient IT infrastructure (ITIL included Facilities Management as one of its criteria of discussion in ITIL V3.) to all IT folks that.

For in any organization the IT staffs or the System Administration team are the folks who can instantly realize the value of having a software in place with a zillion software available in the market to manage all aspects of IT like ServiceDesk, IT Operations, Application Management, etc,. Also they can help their counter parts in Facility Management teams to evaluate the right software and offer their suggestion.

Facilities Management and ITIL

Most of the SMBs will have the System folks handling the Facilties helpdesk too. Here the responsibility to very high to deploy a right software run their Facilities as efficiently as their IT operation.

With that thought i will leave you to contemplate the importance of having a CMMS in place.

Happy Facilities Management,
Team FacilitieDesk

South Africa needs FacilitiesDesk now!!

Mar 31 2009 05:40:11 PM Posted By : nandini
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Every facility or infrastructure, be it a Hotel or a Healthcare center, sport zone like stadium, multiplex in South Africa will have to be seemingly at its best!!, for in next 18 months,South African audiences and the world tourists visiting there will witness first hand the football World and Confederations Cups, Lions and Tri-Nations Rugby series and, unexpectedly, the Champions Trophy and IPL cricket tournaments.

FacilitiesDesk-South Africa

It is, by any standard, an astonishing sporting line-up...Now to all Facility Managers of every facility...Your facility needs to be seamlessly operating in order to run the season successfully.

You have to:

  • KnowledgeBase allows you to document best practices and solutions to common problems in an online knowledge base. The Knowledge Base acts as an effective knowledge sharing medium, boosting support productivity by leveraging collective knowledge and assists in effective knowledge management.

On the whole FacilitiesDesk becomes the moderator between you (& your team) and your facility zones..Have your facilities operations intact and serve effectively during enthusiastically expected sport season...

Integrated Facilities Management Software

Happy Facilities Management!!
From - Team FacilitiesDesk

Domain Focus for FacilitiesDesk....

Dec 28 2008 10:47:50 PM Posted By : nandini
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Hello All,

ManageEngine is busy wishing its users a very Happy Christmas Season and New Year ahead...

FacilitiesDesk wanted to convey our special greetings too...along with our wishes I also want to share a news worthy item on FacilitiesDesk...

As you all know FacilitiesDesk is an integrated facility management software offering standard CMMS edition and Enterprise CAFM edition both at an affordable price point...now we want add yet another perspective to FacilitiesDesk's offering..."Domain Focus"

Over a period of this one year there have been lots of additions to FacilitiesDesk's functionalities and inclusions of few new features too...with that we see ourselves ready to offer domain solutions...

As a first step to that we have our "Live Demo for Hospital Management" up and running. For more information on our new effort pl view: http://manageengine.adventnet.com/products/facilities-desk/hospital-management.html

More domain specific focus are in que....

With that team FacilitiesDesk wishes you all "A very Happy Christmas and a Prosperous New Year!!!"

Our baby steps towards "Go-Green" mania!!

Dec 14 2008 11:21:09 PM Posted By : nandini
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FacilitiesDesk and Go Green Mania

Naturoconomy demands "Going Green" to be one of the top priorities in every corporates agenda.

From FacilitiesDesk we too want to contribute to "you", our users in acheving "Greener Work Environment". With that vision let me tell you about our little steps towards the mission...

Having FacilitiesDesk installed in your PC helps you in having all your Contracts, Purchase Orders and Maintenance Work-Orders done on the web..Print only on demand and just the required...Forget about docking piles and piles of papers...disregard the old system of punching and filing papers in hundreds and thousands of files...naming them and finding them manually...Avoid overlooks of information by searching them from stocked files placed in pegion shelves....

Have all information needed and documents done in a mouse click on the go!! Have a paper free working and do your little part in saving the resources of mother nature...

FacilitiesDesk @ a glance

Aug 18 2008 12:26:32 AM Posted By : nandini
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All of us believe that, “Visual screens speaks with better clarity than paragraphs of words…”

Now I would like to present to you the value offered by FacilitiesDesk through a visual presentation….

FD PPT

Hello Readers,

You are already aware that FacilitiesDesk uses AutoCAD Revit Architecture Suite software, which includes AutoCAD® and Revit® Architecture software application with its release of FacilitiesDesk 5
For the benefit of users using this new edition we have made a simple video screen-cast on using AutoCAD feature of FacilitiesDesk...pl take time to visit the screen-cast @ http://manageengine.adventnet.com/products/facilities-desk/autocadintegration.html

Thanks!

Nandini

Hi All,

As mentioned in one of my earlier posts...before bringing up the next big release of Facilities we have done the hotfixes of our FacilitiesDesk 4.

Yes, the HotFix for FacilitiesDesk (Build No.4001) over FacilitiesDesk 4 is released. This hotfix build can be applied over build number 4000 and it is a consolidation of all the hotfixes over FacilitiesDesk 4 so far.

Following are the Issues fixed in this Hot fix:

  • In the Purchase Order feature the issues in E-mailing the Owner and the vendor are fixed.
  • Also the approval cycle issue is fixed in the Purchase Order functionality.
  • Yet another resolved issue in Purchase Order is that now the user is allowed to give email id , when Purchase Order is sent for approval.
  • The Holidays list is now editable & you can also do deletion of made list of holidays.
  • The issues in Merging & Splitting two maintenance request is fixed.
  • A column is now added in CraftPerson to include WorkTrade. Now you can have Work Trade in List View and related details and some edit related issues were fixed too in the CraftPerson.

There were many more issues fixed which are relatively less critical but put together will improve the usability of the product. Try out this Build and as always, we eagerly await the feedback - bats first, and the bouquets next :-)

Feel free to mail your suggestions, views, and opinions about the product here.

To download the exe of the release click here

Thanks and Regards
Nandini
FacilitiesDesk

Welcome All to FacilitiesDesk Blogs!!

Mar 14 2008 03:59:19 AM Posted By : nandini
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Here is an enthusiastic bloggers platform for sharing knowledge about Facilities Management domain. This is just an extended idea of FacilitiesDesk forums

We intend to feature some articles and posts on Facilities Management and related topics like CAFM, CMMS, IWMS, so on and so forth…This will also be our news channel communicating and updating you with interesting news related to FacilitiesDesk as it happens.

We look forward to your thoughts, feedbacks and comments. Please continue to put forth your technical queries in FacilitiesDesk forum’ link. We will try to give the best possible answers and keep this blog fully active.

Follow our links to know more about us and to reach us anytime and we will be happy to listen to you.

Now…Let’s get the ball rolling!!