FacilitiesDesk MarketPlace

We aim to offer the finest solutions with services to clients all over the globe. FacilitiesDesk believes that novel solutions, superior technologies and strong partners are the key elements for client satisfaction. That is why we are always on the watch to develop our partner network to new geographies.

Improve your profit

As a FacilitiesDesk partner, you will broaden your business solution and turn out to be more successful. You gain help in selling, developing, marketing and delivering FacilitiesDesk Software to the growing demand of the Computerized Maintenance Management System and Computer Aided Facilities Management Software market.

Benefits FacilitiesDesk Partner Program:

• Sturdy positioning of your value proposition and competency
• Expanded business opportunities
• Shared strategic sales and marketing initiatives
• Access to a broad and strong growing customer base
• Access to the expanding and high potential ManageEngine FacilitiesDesk community

Want to know more? Contact FacilitiesDesk

Happy Reselling!

Team FacilitiesDesk

Its easy to agree that: Managing IT is not Managing Facilities.

ITIL the Information Technology Infrastructure Library did the good deed of conveying the message that, Facilities' seamless operation is important to manage efficient IT infrastructure (ITIL included Facilities Management as one of its criteria of discussion in ITIL V3.) to all IT folks that.

For in any organization the IT staffs or the System Administration team are the folks who can instantly realize the value of having a software in place with a zillion software available in the market to manage all aspects of IT like ServiceDesk, IT Operations, Application Management, etc,. Also they can help their counter parts in Facility Management teams to evaluate the right software and offer their suggestion.

Most of the SMBs will have the System folks handling the Facilties helpdesk too. Here the responsibility to very high to deploy a right software run their Facilities as efficiently as their IT operation.

With that thought i will leave you to contemplate the importance of having a CMMS in place.

Happy Facilities Management,
Team FacilitieDesk

Its easy to agree that: Managing IT is not Managing Facilities.

ITIL the Information Technology Infrastructure Library did the good deed of conveying the message that, Facilities' seamless operation is important to manage efficient IT infrastructure (ITIL included Facilities Management as one of its criteria of discussion in ITIL V3.) to all IT folks that.

For in any organization the IT staffs or the System Administration team are the folks who can instantly realize the value of having a software in place with a zillion software available in the market to manage all aspects of IT like ServiceDesk, IT Operations, Application Management, etc,. Also they can help their counter parts in Facility Management teams to evaluate the right software and offer their suggestion.

Most of the SMBs will have the System folks handling the Facilties helpdesk too. Here the responsibility to very high to deploy a right software run their Facilities as efficiently as their IT operation.

With that thought i will leave you to contemplate the importance of having a CMMS in place.

Happy Facilities Management,

Team FacilitieDesk

Every facility or infrastructure, be it a Hotel or a Healthcare center, sport zone like stadium, multiplex in South Africa will have to be seemingly at its best!!, for in next 18 months,South African audiences and the world tourists visiting there will witness first hand the football World and Confederations Cups, Lions and Tri-Nations Rugby series and, unexpectedly, the Champions Trophy and IPL cricket tournaments.

It is, by any standard, an astonishing sporting line-up...Now to all Facility Managers of every facility...Your facility needs to be seamlessly operating in order to run the season successfully.

You have to:

• Manage all your properties and their lease details across different cities,

• Optimize and manage all the space inside all your buildings and put them into effective use

• Complete Asset management and tracking their use

• Preventive Maintenance of assets to avoid downtime during active times

• Managing breakdown maintenance requests of all the assets located across your facilities

• Purchase and vendor management of your assets

• Contract development, tracking and management for your maintenance, lease of assets and facilities

• KnowledgeBase allows you to document best practices and solutions to common problems in an online knowledge base. The Knowledge Base acts as an effective knowledge sharing medium, boosting support productivity by leveraging collective knowledge and assists in effective knowledge management.

On the whole FacilitiesDesk becomes the moderator between you (& your team) and your facility zones..Have your facilities operations intact and serve effectively during enthusiastically expected sport season...

Happy Facilities Management!!
From - Team FacilitiesDesk

Well we have a news to share...Hello Users,

FacilitiesDesk has released its ServicePack 5500 for 5200, 5201 and 5202

New Features in this release are:

• Grid Layout : I will come up with a new post explaining in detail about this interesting feature...for now, AutoCAD(Our earlier feature) and Grid layout are cool allies Facility Managers can use to intuitively judge and calculate space available...in order to optimize space utilization

• Another integration with ServiceDesk Plus: I am sure you wouldn't have forgotten about Non-Login Form. Now what we have for you is the following:

o Hopping from FacilitiesDesk to ServiceDesk plus is made easy now for the technician who handles both the system

o When a user or supervisor wants to lodge a request to “ServiceDesk Plus” while they are logged in FacilitiesDesk, maintenance request form will have the necessary fields to route their ServiceDesk request to ServiceDesk Plus [provided the ServiceDesk Plus settings are incorporated in FacilitiesDesk]

• Meeting room booking for recurrent meetings

Below are are fixes in this ServicePack Build 5500

1. Issue on Product Type Additional Fields has been fixed. Now the user will be able to get all his Meter Reading History while modifying Product Type Additional Fields as changes are made in Meter Type

2. Issue in Quick link open has been fixed

3. Issue in Pass through authentication in Single sing on is fixed

4. Add requester issue in maintenance form search has been fixed

Apart from these feature FacilitiesDesk 5 has localized versions available in Spanish and Russian

Download FacilitiesDesk ServicePack 5500 from: http://www.manageengine.com/products/facilities-desk/49448464/AdventNet_ManageEngine_FacilitiesDesk_5_2_0_SP-3_0_0.ppm

Thats for now from the Newz table!!

Happy Facilities Management
Nandini

Hello Readers,

Find FacilitiesDesk in FMLink - a comprehensive, Net-based facilities management (FM) publication. It is the only FM publication that blends information from its own sources with those from so many others, including most leading magazines and associations in the field.

Below is the information on FacilitiesDesk exhibited in FMLink:

http://www.fmlink.com/Affiliates/MajorAds/FacilitiesDesk

Dear Readers,

I am happy to share with you (Content in below link) the review on FacilitiesDesk given by Lucas Artigas in BrotherSoft Editor's Blog.

http://www.brothersoft.com/blog/2008/11/03/facilitiesdesk-all-in-one-is-possible/

Meet you soon with more interesting news'....

Yes i am talking about the new release of FacilitiesDesk and the new features in it...

FacilitiesDesk's Service Pack 5200 is readily available for people to upgrade over 5000 and 5100...Let me give you an idea of what is new in this edition

• In asset management now track your asset utilizations on a daily basis based on meter readings with regards to their respective reading parameters. These meter reading details can be defined for all assets in the product additional fields.

• Now preventive maintenance can be scheduled when meter readings reach decided range for assets whose utilization rate is described based on their consumption parameters

• Schedule Preventive Maintenance tasks for an asset based on reading parameter too along with daily, weekly and monthly schedules

• Need not anymore schedule PM tasks and raise breakdown requests one by one for individual assets. Well, benefit from scheduling PM tasks and resolving breakdown requests for bulk assets.

• Each breakdown maintenance request can now be segregated into different tasks and can be assigned to supervisors to track separately and collate them on resolving all to close a particular breakdown maintenance

• Contract management now features additional fields in contract development form. Also there is a template added for notifying Contract due dates

• A feature for inventory management is introduced with this release. Assign re-order levels for your resources and subsequently track the utilization of the assets. Instantly get notified on requirement of purchase of assets based re-order levels and generate purchase order directly on need basis

Now its time for you to give your feedback...feel free to mail us at support@facilitiesdesk.com or post your comments and share your thoughts at http://forums.adventnet.com/viewforum.php?f=138

More to be continued.....

More than just Installation, right implementation process is key to a successful CAFM deployment!!

Below are the points to be considered on implementing a CAFM system:

• Decide your objectives:

1. Priorities of the new system(ex: reducing the cost run, increasing the efficiency, etc,)
2. Key issues to be addressed like, unclear business process and workflows..
3. Decide the counter measures and reports that you want to obtain from the CAFM system
4. Consider the communication flow you want to build between departments like HR to increase the utilization rate of the integrated CAFM

• Set your Expectations

1. Remember to input only required amount of information that can be efficiently maintained
2. Firstly manage your own expectations and eventually other’s expectations of what the software is actually proficient in doing
3. Although CAFM can greatly improve processes, it can’t actually do the routine work for you more efficiently quicker

• Gathering information

1. Play it safe by keeping in touch with a CAFM consultant to gather information that is required.
2. Should you need to integrate your CAFM application with third party software or indeed importdata from other applications into your CAFM system? A formal review of any additional software that might be required for the system to work effectively should always be undertaken.

• Define Standards
  

1. This step is important for data terminology so that the same terms are used throughout the system
2. Decide the hierarchies that you wish to report to and the codes that are going to be used to categorize resources and maintenance faults
3. Asset, property and facilities information should be clear and recognizable by the team on retrieving relevant information from the CAFM system

• System and Data accuracy

1. Authorize limited people to enter the required information in the system's database and to maintain the updates regularly. This ensures consistency and check in accuracy
2. Decide on the implementation timescales of the new system and subsequently schedule and execute the associated administrative and training tasks
3. Check for the accuracy of all the data and for its updation upto latest information, prior to loading

• Online integration

1. Decide whether the system will be standalone or networked.
2. Fix on the number of users, who will need access to the system from different departments
3. Decide on the access rights of all users
4. If there is a requirement for varying levels of access, then the system’s security options will need to be reviewed. Perhaps establish a dedicated project team/group within the organisation.

• Training

1. Success of the implementation of the CAFM system depends on the level and rate of utilization of the system, by your users
2. Some staff might demonstrate reluctance to change and to adapt the new working practices and changes in the workplace
3. Users must feel they are getting personal gain from the software and that it is improving the quality of their work on a daily basis
4. Training is essential; it may be useful in many cases for the CAFM supplier to setup two sets of data on the system; one for training purposes and another for live data (This will allow the staff to practise on the system prior to going live, without impacting the live data)

• Process Management
  

1. Freeze the timeline of going live with the CAFM.
2. Preferably split phases in your "go live" process provided the data size is huge
3. Please note that it is often worth piloting the implementation in a controlled environment or having a trial run of the new system before launching it across your organisation.

• Time for being futuristic

1. Keep up regular updation of your system
2. Archive information when no longer in use
3. Look to the future for opportunities to improve efficiency, reduce cost run

This will secure the product’s initial and future success and positively reflect on the facilities department.

Conclusion

If your company has made the decision to install a computer-aided facilities management (CAFM) system, or is in the process of making the decision, the chances are you are fully aware of these above important points of uimplementation so that it helps you in bringing: a reduction in costs and eventually improved productivity...