ManageEngine Desktop Central - June Newsletter

Jun 18 2009 08:01:44 AM Posted By : ananthv
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ManageEngine Desktop Central

June Newsletter  



Greetings from ManageEngine Desktop Central

We are happy to announce the availability of latest hotfix to Desktop Central 6. Here's the complete list of enhancements & bug fixes of this hotfix:

Enhancements & Bug Fixes

Enhancements

  1. Install / uninstall silent switches of popular software now comes pre-filled
  2. Option to enable or disable specific USB Devices has been included.
  3. Reports have been enhanced with an option to trim the column values and by including additional columns.
  4. Inventory Management, Software Deployment, Patch Management, and Remote Control modules have been internationalized completely.
  5. Option to exclude specific patches from being scanned has been included.
  6. Reports view enhanced to include navigation links at the bottom of the table.
  7. Custom Reports enhanced to include additional columns in the criteria
  8. Performance enhancements done for getting the software and hardware inventory details from the managed computers.

Bug Fixes

  1. Issue in exporting the reports to PDF format has been fixed.
  2. Case Sensitivity disabled in Domain Filter of SoM.
  3. Case Sensitivity check removed in Custom Group in Define Target section of Configurations.
  4. Servlet Exception is fixed in SoM.
  5. Office update Installation issues have been fixed.
  6. Number Format Exception in Inventory Computer Details page has been fixed
  7. Issues related to memory management have been fixed.
  8. Issue in displaying the left panel showing the list of reports when clicking the Custom Report has been fixed.

You can download the hotfix and install as per the instructions provided there.

To download complete product, which includes these enhancements, visit our website.

Software Installation Silent Switches Comes Pre-Filled

Silent switches for installing or uninstalling some of the popular software now comes pre-filled when you add a software package. You would just need to all your installable in a shared location and select the application. The installation and uninstallation arguments will get automatically added.

USB Device Management Included

Desktop Central's Secure USB feature allows you to selectively limit the scope of USB device usage, either restricting, blocking or allowing full use, depending on the individual user. This helps you to secure your network against data theft. The restriction can be set both at the computer and user level, providing you a complete control.

Exclude Selective Patches

The Patch Management module has been enhanced to exclude selected patches from being scanned. You can either exclude all patches of an application or any specific patch from being scanned. When you exclude a patch, it will not be shown as a missing patch for any of the managed computers and will also be excluded from the vulnerability calculation, thus showing a perfect health status of your computers.

I18N: More Languages Supported

Desktop Central has now been localized for all the languages. It has been completely tested to support all languages in the following modules: Inventory Management, Software Deployment, Patch Management, and Remote Control.

What's Cooking?

The features in our roadmap that are currently under development include:

  • Enhanced distributed architecture: Computers in remote locations will contact a master agent in that location, which will communicate with the Desktop Central Server to process the requests. Details>>
  • Enhanced User Access Control: Admin users of Desktop Central will be able to delegate more fine-grained access to Technicians to access specific features/modules of the product.     Details>>

Drive the Development

Please tell us about your immediate needs on Windows Desktop Management. We shall prioritize our development activities based on your comments/feedback.

 
© 2009 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.
 

 

AUSTIN, TX--(Marketwire - June 16, 2009) - ManageEngine, makers of a globally renowned suite of cost effective network, systems, security and applications management software solutions, today announced an update to Desktop Central, the company's web-based Windows Desktop Management Software, with new features designed to control usage of USB devices on desktops across the enterprise.

With the enhanced Desktop Central application, administrators gain an even greater ability to manage desktop security and compliance. Now, from the same familiar Desktop Central management console, administrators may:

  • Enable/Disable specific USB devices, such as portable hard drives, CD- ROM, Bluetooth, etc.
  • Create and apply policies regarding USB access based on employee roles and departments.
  • Generate comprehensive reports on policies and the users and computers that are governed by them.

The new features announced today join an extensive list of existing Desktop Central capabilities designed to maintain company policies and create ever-more-secure networks. For example, Desktop Central allows administrators to generate vulnerability assessments for better patch management; set user-specific desktop policies, disabling the Add/Remove Programs options in the Control Panel, for example; configure firewall settings to prevent unauthorized access; control and manage file and registry permissions; manage local user and group permissions; control Windows services; and detect and remove unauthorized software.

"Before Desktop Central, we had little to no knowledge of our enterprise's security and compliance picture," said Neil Schroeder, Director of Technology, Sioux City Community Schools. "Now we have strong reporting and management functions. We are now in a position to spend much less time running around in the dark trying to individually take care of machines. We have moved from being totally reactive to proactive."

"With the increasing use of portable USB devices, enterprises are constantly under threat of data theft and are focusing on security and compliance as it relates to these devices," said Mathivanan Venkatachalam, Director of Product Management at ManageEngine. "Desktop Central's Secure USB feature allows administrators to selectively limit the scope of USB device usage, either restricting, blocking or allowing full use, depending on the individual user. This will surely be a step toward protecting sensitive corporate data and also reducing the risk from viruses and spyware."

Availability and Pricing

The updated Desktop Central software is available now for download directly from the ManageEngine website at www.desktopcentral.com. ManageEngine offers a 30-day evaluation license of the Professional Edition, with pricing starting at $995 for 100 systems. A permanent Free Edition is also available for small businesses.

About ManageEngine

ManageEngine is the leader in low-cost enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 30,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit www.manageengine.com.

Media Contact:
Greg Wise
Weber Shandwick, for ManageEngine
512-794-4716

Windows Power Management - IT Green

Jan 10 2009 03:03:24 AM Posted By : Mathivanan
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“Go Green” and “cost reduction” are the hot topics in the enterprises ! If computers are switched off in the non working hours then the enterprises can save huge money in energy bill. Windows Power Scheme can be configured to achieve this, but the problem is the power scheme should be configured in each computer one by one, it will take lot of administrators time and not easy to maintain. Desktop Central’s Power Management module provides the following features through which the widows desktops can be configured with the required power scheme and reduce the energy bill.

  1. Apply power scheme with switch off or hibernate or standby to each department based on the need
  2. Scheduled shutdown - computers can be turned off every day at specified time
  3. Scheduled wake up - boot up computers every day at specified time
  4. System Up Time Report - Monthly report will be generated for uptime of each computer. It can be used to calculate the saving in the energy bill and apply for rebate

Few screen shots of the Desktop Central’s power management feature can be seen below:

Power Management Configuration Screen 1

Power Management Configuration Screen 1

Power Management Configuration Screen 2

Power Management Configuration Screen 2

Power Management Configuration Screen 3

Power Management Configuration Screen 3

Power Management Report

Power Management Report

Recap: Desktop Central 2008

Jan 04 2009 11:07:47 PM Posted By : romanus
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Hi Folks,

Happy New Year to everyone!

wow! what a way to finish a year.  Thanks to all who encouraged and helped us to be here.

Yes, it was a year of challenges.  Desktop Central has grown a lot in all aspects, Number of Customers, Revenue, Product Features, Supported infrastructures, scalability, performance, usability etc., and also it is worth to mention that the evaluators/customers have started pouring requirements and suggestions directly.  This really is a sign of path to sustainable development.

Desktop Central as product has faced lot of challenges and marked different achievements, below given are the few important milestones in the year 2008 from the features point of view.

  • Support for Microsoft Office patches.
  • Enhancements on Power management.
  • Support for VISTA Operating System.
  • 64-Bit OS Support for Inventory, Patch Management, Software Deployment and Remote control.
  • Introduced Re-Branding Option
  • Windows 2008 operating system is supported.
  • Action Log Viewer is enhanced to scale User Auditing.
  • Desktop Central Agent runs on its own service. (No depends on GPO)
  • Help Desk ticketing module introduced.
  • Enhancement on Inventory (Software Grouping, Licensing modules)
  • Mailing the AD Reports introduced
  • DB Migration to remote computer is supported
  • Support for managing computers in WAN/Remote Offices included
  • Remote Management Tools enhanced.

Apart from the list of features mentioned, the DC core Engine and the agent has been fine tuned to scale to different heights.  Due to this we have started witnessing more enterprise customers with large number of computers.   We get more downloads happening and the support witnesses.  This is really a driving force.

On the other hand, the Free Windows Tools from Desktop Central is also creating sensation.  Now it has 10 tools integrated in its pallette.  It is a great complementary product for Desktop Central.  This tool also gets more feedback and suggestion from the network administrators. More plans ahead for this.

To recap, it was a splendid year packed with enthusiasm and challenges which kept us in a right rhythm, busy with new features, releases and customer support.

Hey 2008, we really loved you, adieu!. And we are ready to take the new 2009 excitement pack.

Once again, Thanks to all who encouraged and helped us to be here.

Cheers
Romanus
.

Hi Folks

Hearty wishes for a Happy and Prosperous New Year 2009.

Happy New Year

Happy New Year

cheers

Romanus

Here is another XP SP3 vulnerability alert.  I just read the information from Donna’s Security Flash.

———————————————————————————————–

Microsoft’s Windows XP Service Pack 3 (SP3) ships with an out-of-date version of Adobe’s Flash Player that’s vulnerable to recently-spotted attacks, according to Microsoft’s support documentation.

Windows XP SP3 includes Flash Player 9.0.115.0, a version released by Adobe Systems> in December 2007. That version of Flash Player, however, was superseded by version 9.0.124.0 on April 8, nearly two weeks before Microsoft decided SP3 was done by giving it a Release To Manufacturing (RTM) label and sending it out for distribution.

The older version that shipped with XP SP3, however, harbors a bug that hackers have been exploiting since last week; that’s when security researchers, including those at Symantec, reported what they at first thought was a zero-day vulnerability in the most current edition of Flash, 9.0.124.0. A few days later, however, Symantec retracted that claim, and said that only the older 9.0.115.0 was at risk.

Adobe has confirmed that version 9.0.115.0, included with XP SP3, is vulnerable to the ongoing attacks, which have originated from Chinese servers. Users have been attacked after visiting legitimate Web sites that had been hacked using now-common SQL-injection attacks.

http://www.computerworld.com.au/index.php/id;1307917085;fp;4;fpid;16

———————————————————————————————–

cheers

romanus

Making Domain Users as Local Admin

Dec 10 2007 11:24:34 PM Posted By : Mathivanan
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In the windows domain, the normal domain user will not have much permissions in his computer. But in the real time few domain users will need administration rights in the local computer like to install software, configure TCP/IP settings to setup internet, etc. But they don’t need domain administration rights. One solution is, those users can be added in the local administrator group so that they can perform all admin operations.

Desktop Central provides a computer configuration called “Group Management”, using this IT Administrator can add a domain user to the local administrator group!

Also it provides the following features:

  1. Ability to create a new local group
  2. Ability to delete a existing local group
  3. Ability to modify the existing local group members

Thanks
Mathi

Windows Network

Aug 20 2007 12:30:10 AM Posted By : Mathivanan
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[ <b>Mood:</b> Cool ]<br />[ <b>Currently:</b> Working ]<br />Most of the Enterprises use Microsoft Active Directory based windows network. Active Directory also provides lot of be benefits , few came in my mind are:

1. Achieve the desired organizational structure using Forest, Domains, Sub domains, Organizational Unit (OU)

2. Centralized management of users

3. Roaming User Profiles

4. Creating Standardized Configurations, Settings, and Options using Group Policy Object (GPO)

5. Enhancing Security

But the question is, does all enterprises use Active Directory ? What is the deployment ratio of Work group and other Directory Services in Enterprises ? Please share your views

Thanks

Mathi

Templates : Lanch pad for new configurations

May 21 2007 04:28:06 AM Posted By : romanus
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You could have seen the Desktop Central Forums about the latest Templates support. Here is the link incase if you have missed it, which speaks about the release, purpose, how to use and other details.

The first phase of template has come out under various tags like Hard Disk Maintenance, Security, User Management, USB Security, Power Management, XP Firewal Management etc., As discussed in the forums, not only the available configurations also new registry based configurations will be introduced through Templates.

For the next update of Templates the planned new configurations would feature from boot and shutdown time Performance related details.

Please let me know your favourite or the most useful configuration that desktop admins would love to have as a Template.

Cheers. Happy Desktop Management.

~romanus~

5 tips for easy desktop management

Jan 09 2007 10:48:42 AM Posted By : romanus
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Let me start this year with tips that make desktop administrator's life easier. Here are the 5 important factors which can make the desktop management problem free

Quote:
1: Preventive Hard disk maintenance of the desktop (simple chkdsk, cleanmgr and defrag)2: Proper Patch management (Full lifecycle with Scan, deploy and report)

3: Controlling USB storage devices (to stop threats from those storage devices (AV, spyware etc at perimeter level))

4: Handy Remote Desktop Sharing (for one to one trouble shooting)

5: Confirmation for software installations and deployed configurations (can solve many issues in real time scenario)

These are the top five areas which can make the difference in desktop management in my perception. Some of the feature may not be in existence but still if it is made available that can really make desktop management hassle free. Let me know your stand?...

- romanus